December 20, 2014, 09:16:49 pm
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: V-Collection 3 special coupon code not working  (Read 3401 times)

RandomChaos

  • Apprentice
  • *
  • Posts: 10
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #15 on: August 08, 2012, 06:19:13 pm »
I e-mailed Sales on the moring of Aug 8, 2012 and received a reply fairly quickly along with a new coupon code and a URL to further info about the promo offer.

Thanks very much Arturia.com for your rapid response!

Spectrum

  • Apprentice
  • *
  • Posts: 11
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #16 on: August 08, 2012, 06:33:42 pm »
I also received a new code which worked and I've upgraded at last.  8)  Thanks for the quick response this time Arturia.  The new sales email is a very good idea.

RandomChaos

  • Apprentice
  • *
  • Posts: 10
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #17 on: August 08, 2012, 06:57:52 pm »
Made the purchase and am currently downloading the V-Collection 3.0.

Thanks again Arturia for the offer and for fixing the problem.

PlectrumPete

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #18 on: August 09, 2012, 08:55:20 pm »
Same here.  Downloading now.  And now I feel kind of bad for some of my critical remarks.  Well,  anyway,  Thank You Artruria.

Spectrum

  • Apprentice
  • *
  • Posts: 11
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #19 on: August 09, 2012, 09:40:15 pm »
I don't feel bad about complaining because it got a good result.  If we hadn't said anything would it have been resolved so well?  I doubt it.

Adrien

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 353
  • Karma: 4
Re: V-Collection 3 special coupon code not working
« Reply #20 on: August 10, 2012, 10:55:16 am »
Hi

You were right to complain but really don't think we were ignoring the problem. I just took  us several days to set up better solutions before to solve the problem and help everyone.

Best
Adrien Courdavault
DSP & Software engineer
Arturia

Sl4b6d401

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #21 on: August 29, 2012, 06:14:12 am »
The reason the code will not work is because it has no value attached to it.  Probably Arturia's automated system didn't attach the discount to the code in some accounts.
---------------------------------------
http://buytweetadder.blogspot.com

MattGreer

  • Apprentice
  • *
  • Posts: 19
  • Karma: 1
Re: V-Collection 3 special coupon code not working
« Reply #22 on: September 03, 2012, 07:38:50 am »
Same issue here.  I tried to copy/paste as well as type it in manually, and still it denied the discount.

I emailed Denis as well as the sales help email address.

I've got 5 days before the coupon expires.  If I miss out on this great deal I will be very disappointed!

Arturia, please help!!

Best regards,

Matt

soundchaser

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: V-Collection 3 special coupon code not working
« Reply #23 on: September 03, 2012, 02:42:42 pm »
I'm new to all this - is there anywhere in particular I should find this coupon code? I bought/registered the SEM V back in February - that was my only Arturia product to this point, but I assume that was why I received an e-mail ad in July stating my cost would be $299USD instead of $399USD.

I bought, installed and registered/activated about an hour ago - should I expect this code in my e-mail shortly, or have I already overlooked something? Thanks in advance - I'll happily take that $100 off, since that was what got me to finally pull the trigger.  ;D

 

Carbonate design by Bloc
SMF 2.0.8 | SMF © 2014, Simple Machines