I just sold my spark, and the person I sold it to can't activate it. I deleted my license and account before sale, so I don't understand why this is happening? It tells him ''The code on the card is already in use''. When I asked tech support before I sold it, how to sell it, because the spark I purchased was not the kind with a USB dongle, this is what I was told ''Hello, The Spark is *not* eLicenser-protected. So, you will just need to provide the new user with the activation code (****************), then he will be the rightful user of the spark.
Feel free to come back to me if still any problem or misunderstanding. Yours cordially, MAHMOUD. '' Why is this happening, and how does he go about registering the software? PLEASE HELP?