November 27, 2014, 03:24:11 pm
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: Bought a product. Where is the download link?  (Read 825 times)

frontline

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Bought a product. Where is the download link?
« on: July 21, 2012, 12:04:41 pm »
Hello,

yesterday I bought a Minimoog online via paypal. I wasnt registered when I bought it. Now I'm still waiting for the download link and the activation code. The site says that I should receive it within 2 hours. Now I only have a transaktioncode from paypal. Where is my download link?


best regards,
miichael

frontline

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: Bought a product. Where is the download link?
« Reply #1 on: July 24, 2012, 01:06:44 am »
Ok, it's the fifth day after I bought a product. Still no mail with the download link or a activation code. nobody is on the phone, replying to my mail or this post. this is really no respectable way to treat customers. I paid a lot of money and I've been left alone.

JDoo

  • Beta-testers
  • Jr. Member
  • *
  • Posts: 50
  • Karma: 2
Re: Bought a product. Where is the download link?
« Reply #2 on: July 24, 2012, 02:06:11 am »
"Downloads" menu item at top of page.  Follow the "Updates" link, download your software.  You can download and use your software in demo mode while your waiting for your license email.  They are full versions...  I'd check your email spam filter to make sure that the email wasn't blocked.

hth


frontline

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: Bought a product. Where is the download link?
« Reply #3 on: July 25, 2012, 12:52:31 am »
Thanks for the reply. I downloaded the demo but haven't received ta confirmation mail for that too! I checked my spam folder! No mail!

 

Carbonate design by Bloc
SMF 2.0.8 | SMF © 2014, Simple Machines