Just bought the player analog experience, but i have a problem with the license
1st step you must select your product, i chooses the right one,
then the problem starts : you must use XXXX-XXXX-XXXX-XXXX for Software or
XX-XXX-XXX-XXX for Hardware
Here, it's a hardware, but on the registration card it's like XXXX-XXXX-XXXX-XXXX so it is wrong and when i type the unlock code and go on, there is an error.
I'm sure it's about the serial number, that needs 11numbers instead of 16 but i don't know how to solve the problem. Can you help me?
(I'm french, sorry if my english is wrong)
Thanks for your attention and help