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Author Topic: Missing activation code for Prophet V  (Read 815 times)

malichos

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Missing activation code for Prophet V
« on: June 23, 2012, 10:24:51 pm »
Hello everyone,
my problem is that I registered Prophet V and did not receive an activation code for it. I already raised a technical support request, but no response so far. I know there is a possibillity to use Authorization Troubleshooting button on user account page to request a new activation code but there is no option for my case in the "Reason of renewal" field. My bad luck was probabely due to the fact that I was registering the software on last Thursday (Minimoog V giveaway) - accessing the Arturia web page was a nightmare! So possibly the server just "forgot" to generate an activation code for me. ;D
If anyone has any suggestion then I will be gratefull. Or shall I just wait for technical support?

 

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