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Author Topic: Registration - MODx Parse Error Solved  (Read 1523 times)

ranXeron

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Registration - MODx Parse Error Solved
« on: May 09, 2012, 10:31:24 pm »
Try to register my analog laboratoy but only get an server error:

"« MODx Parse Error »

MODx encountered the following error while attempting to parse the requested resource:
« Execution of a query to the database failed - Duplicate entry 'xxxxxxxxxxxx' for key 1 »
      SQL: INSERT INTO arturia_licences (licencenumber,product_id,user_id) VALUES ('xxxxxxxxxxxxxxxx', 'x', 'xxxxxxx')
      [Copy SQL to ClipBoard]
 
Parser timing
  MySQL:   0.0058 s   (32 Requests)
  PHP:   0.1618 s   
  Total:   0.1676 s   "
´

Also sent two email to support but didn´t get a confirmation mail .....

WTF?  Somebody hacked their servers??
« Last Edit: May 10, 2012, 08:06:02 am by ranXeron »

Tobs

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Re: Registration - MODx Parse Error
« Reply #1 on: May 09, 2012, 10:58:58 pm »
The exact same thing here. :'(

I bought my analog laboratory today and when trying to make the online registration I get the same message:

« MODx Parse Error »

MODx encountered the following error while attempting to parse the requested resource:
« Execution of a query to the database failed - Duplicate entry '4294967295' for key 1 »
      SQL: INSERT INTO arturia_licences (licencenumber,product_id,user_id) VALUES ('0734400128042616', '7', '56587')
      [Copy SQL to ClipBoard]
 
Parser timing
  MySQL:   0.0069 s   (32 Requests)
  PHP:   0.1512 s   
  Total:   0.1580 s   

and i've also sent the emails but i didn't get the confirmation email...

Please do something about this...

Regards
« Last Edit: May 09, 2012, 11:31:34 pm by Tobs »

Sean W

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Re: Registration - MODx Parse Error
« Reply #2 on: May 10, 2012, 12:42:38 am »
Please try again. This error has been fixed.
Thanks for reporting.
Sorry for the inconvenience.

Tobs

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Re: Registration - MODx Parse Error
« Reply #3 on: May 10, 2012, 01:20:51 am »
PERFECT! THANK YOU!

ranXeron

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Re: Registration - MODx Parse Error
« Reply #4 on: May 10, 2012, 08:05:25 am »
Just registered - Solved!

Thank You 

denspad

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Special Offer / Crossgrade Problem
« Reply #5 on: May 08, 2014, 08:22:32 pm »
Hi.

I logged into my Arturia account today and I saw a special offer to upgrade to Spark 2 for 69EU. I copied the coupon code and proceeded to make the purchase. I checked out with PayPal and noticed I didn't have enough in my account so I backed out and converted some dollars to my balance so I didn't have to use my bank account. I went through the process again but this time pasting the coupon code, the system told me it can only be used one time. I haven't used it at all and not it has disappeared from my offers section of my account - can you help me get it back to purchase it?

Can anyone from Arturia help me get my offer back so I can get it!?

Regards,

Alan.

Jerome Arturia

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Re: Special Offer / Crossgrade Problem
« Reply #6 on: May 09, 2014, 09:48:55 am »
Hi Alan,

Check your PM  ;)

mike841

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Error on the WebSite
« Reply #7 on: May 11, 2014, 09:56:33 am »
Hey Guys/Gals,

Anyone having this problem, I get the massage "Internet Explorer cannot display the webpage" when I try to download Spark 2 update. Happens with FireFox also. It only happens with the Spark 2 update. All others download just fine, so I don't think the problem is in the browser.

Any suggestions?

Thanks -mike
« Last Edit: May 15, 2014, 09:47:52 am by Dav1d »

Neil

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Re: Special Offer / Crossgrade Problem
« Reply #8 on: May 14, 2014, 04:00:38 pm »
Hi,
I got this offer too, this morning, in my email, but when I tried to log in to my account I got the following message:

« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »
PHP error debug
  Error:  include(http://...@tiscali.co.uk&tech=2): failed to open stream: Connection refused   
  Error type/ Nr.:  Warning - 2   
  File:  /var/vhosts/www.arturia.com/htdocs/evolution/manager/includes/document.parser.class.inc.php(750) : eval()'d code   
  Line:  104

I've tried to log in or reregister several times but I just keep getting an error message as soon as I click on 'Login' or 'Register'. Strangely, I can log into the forum, but not my account. I'm blocked.
I wonder if someone could maybe help with this problem. Thanks.

Neil





ColorOutOfSpace

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Not Able to Activate Account / Register Just Purchased Product
« Reply #9 on: May 14, 2014, 05:43:49 pm »
Receiving the following error message when trying to create my account for activation:

« MODx Parse Error »

MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »
 
PHP error debug
  Error:   include(http://...@gmail.com&tech=2): failed to open stream: Connection refused   
  Error type/ Nr.:   Warning - 2   
  File:   /var/vhosts/www.arturia.com/htdocs/evolution/manager/includes/document.parser.class.inc.php(750) : eval()'d code   
  Line:   104   
 
Parser timing
  MySQL:   0.0442 s   (38 Requests)
  PHP:   0.0472 s   
  Total:   0.0914 s

________________________________________________

It seems that part of your website may just be down?...
« Last Edit: May 14, 2014, 06:09:37 pm by ColorOutOfSpace »

vestan_pance

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Cannot login to Website
« Reply #10 on: May 14, 2014, 07:08:58 pm »
Is there currently a problem with the Arturia Website?  I cannot login and get some kind of PHP error when I try to.

Dav1d

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Re: Special Offer / Crossgrade Problem
« Reply #11 on: May 14, 2014, 07:10:21 pm »
This problem is under treatment, we apologize for the delay.

Dav1d

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Re: Not Able to Activate Account / Register Just Purchased Product
« Reply #12 on: May 14, 2014, 07:10:30 pm »
This problem is under treatment, we apologize for the delay.

ColorOutOfSpace

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Re: Cannot login to Website
« Reply #13 on: May 14, 2014, 07:10:36 pm »
I'm having the same issue. Which makes me unable to register my mini V...

kcearl

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Re: Registration - MODx Parse Error Solved
« Reply #14 on: May 14, 2014, 07:46:06 pm »
its back :(

MODx Parse Error

 

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