March 28, 2024, 03:03:45 pm
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: spark pads uneven  (Read 2060 times)

Terrym

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1.542
  • Karma: 40
    • soundcloud.com/logicaldream
spark pads uneven
« on: April 20, 2012, 02:16:47 pm »
i bought one of the first spark drum machines and i have found lately the pads on the controller are becoming uneven ,and 5 of the pads are now at different heights . it looks like i've been pounding the pads too hard. which i  haven't . can this be repaired .

regards

terrym
« Last Edit: April 28, 2012, 09:17:59 am by terrym »
TerryM
ARTURIA Tester for Minifreak,All software Polybrute,Keystep pro,Audiofuse range, Microfreak,Kl49mkII,DrumBrute,Spark,Analog lab3,KLE,kl88,matrix12,Semv,Beatstep,Minibrute 2,Pigments
ASC,Vcol6, Beatstep pro, VCOL8, Synclavier v.Minibrute2s

brother303

  • Apprentice
  • Apprentice
  • *
  • Posts: 19
  • Karma: 1
Re: spark pad uneven
« Reply #1 on: April 21, 2012, 08:34:50 pm »
Same here!

Any solutions? Please... ;)

DErVM

  • Beta-testers
  • Apprentice
  • *
  • Posts: 4
  • Karma: 0
Re: spark pad uneven
« Reply #2 on: April 24, 2012, 12:06:25 pm »
Same here!

Unit was bought 3 weeks ago. I realy want to see a solutuion for this problem!

Kevin

  • Hero Member
  • *****
  • Posts: 1.545
  • Karma: 82
    • http://www.arturia.com
Re: spark pads uneven
« Reply #3 on: April 30, 2012, 10:52:33 am »
Hi all,
I asked the hardware tech team to get back to you.
I hope they will ASAP.

Kevin
Kevin
Soft Arturia

Kevin

  • Hero Member
  • *****
  • Posts: 1.545
  • Karma: 82
    • http://www.arturia.com
Re: spark pads uneven
« Reply #4 on: May 02, 2012, 08:26:51 am »
Hi all,

Can you all send message to the support service, it will be easier to resolve your problem individually?

Best
Kevin
Kevin
Soft Arturia

arturius

  • Apprentice
  • Apprentice
  • *
  • Posts: 9
  • Karma: 0
Re: spark pads uneven
« Reply #5 on: May 26, 2012, 08:37:03 am »
I think this is NOT an individual problem, but a fundamental technical bug within the producing-process of the controllers.

The problem with the uneven pads was discussed a long time ago and the solution was: Send it back to your dealer and get a new unit !!! This is the only solution, because ALL spark-units of the "first generation" have this problem with the pads loosing the contact to the platine.

ALL pads become uneven with the time, the pads of the step-sequencer, the pads of the cycle, the main trigger-pads etc.

After sending back my first controller ("first generation") and get a new ("second generation") there are no problems any more with uneven pads. But it takes 4 (!!!) weeks to get a new one  >:(

The words "first generation" and "second generation" are not "arturia-official", but it means: the first set of produced spark-controllers and the new (better) produced units. Even if you bought a spark some days ago, you maybe have catched a "first generation" unit with the known problems of the pads.


Sorry for my English.
« Last Edit: May 26, 2012, 10:40:44 pm by arturius »

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines