I have seen some people have the same problems and after a few times get it to work. But I have tried everything and I still can not get my Controller to come on after it froze during an update. I even switched it to my lap top and all I get is a quick flash when I turn it on. I am using a PC with XP Intel 4 and I have a Mac Book Pro with Snow Leppard. Please help its cool that the software is still working but I really want to get stuff done using the hardware.