I put in my information from the card STRAIGHT OUT OF THE BOX purchased from MusiciansFriend.com
I keep getting the following error:
Serial number unlock failed
Please check the following information:
I've verified my numbers over 20 times and I can't seem to get it to work. I also made sure I selected the right product!! I really want to use this product but encountering this little road bump has proved to be bothersome! The worst part about it is that since I can't get an authentication code, I can't register the Player, and therefore, can't send a technical support email to Arturia! Please help! I Don't want to have to return it!!
EDIT: I ended up being able to send a technical support request but I didn't receive confirmation email saying that it had been sent. I KNOW I typed in my email address correctly. PLEASE TECH SUPPORT RESPOND!!! I WANT TO USE MY KEYBOARD.