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Author Topic: Technical Issues  (Read 1112 times)

Antoine

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Technical Issues
« on: December 08, 2010, 03:23:21 pm »
Here you can post the potential issues experienced during installation or use of the Analog Laboratory. This board is *not* aimed to be a Technical Support service thread, but rather a user-oriented mutual assistance.
« Last Edit: January 20, 2011, 04:01:52 pm by Antoine »
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majestic_sea

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Re: Technical Issues
« Reply #1 on: October 01, 2011, 10:01:44 am »
Hi this may be a user forum but your tech staff has a obligation to the buying customers that buy your products which seems to have many technical issues that arturia must solve in order to make customers happy and to establish a strong customer base.  ::)

Antoine

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Re: Technical Issues
« Reply #2 on: October 03, 2011, 10:43:45 am »
Hi majestic_sea,
All technical support inquiries shall be done through your Arturia account. There are usually processed within hours, considering the timezone. We daily deal with dozens of users cases, and always find a solution for them at some point.
Hope this helps to make users (and not only customers) happy! :)
ex-Arturian

 

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