March 19, 2024, 04:48:20 am
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: how long do helpdesk cases take?  (Read 2440 times)

rob99

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
how long do helpdesk cases take?
« on: September 07, 2010, 03:11:19 pm »
It's been a few days on mine and I'm wondering if that's the norm....

90913

Thanks,

Antoine

  • Hero Member
  • *****
  • Posts: 1.087
  • Karma: 38
Re: how long do helpdesk cases take?
« Reply #1 on: September 07, 2010, 06:45:17 pm »
Hi,
I just processed your case, sorry for the slight latency. 
ex-Arturian

rob99

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: how long do helpdesk cases take?
« Reply #2 on: September 10, 2010, 10:45:33 am »
Can I get an update on my case, please.

Antoine

  • Hero Member
  • *****
  • Posts: 1.087
  • Karma: 38
Re: how long do helpdesk cases take?
« Reply #3 on: September 10, 2010, 11:53:14 am »
Case processed.
ex-Arturian

chrisjadescorpion

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: how long do helpdesk cases take?
« Reply #4 on: September 17, 2010, 02:09:58 am »
how long does it take normally?
been waiting, and i cant use my sofyware on my new setup.

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines