November 01, 2014, 12:05:07 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: how long do helpdesk cases take?  (Read 693 times)

rob99

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
how long do helpdesk cases take?
« on: September 07, 2010, 03:38:19 pm »
It's been a few days on mine and I'm wondering if that's the norm....

90913

Thanks,

Antoine

  • Hero Member
  • *****
  • Posts: 1.052
  • Karma: 36
Re: how long do helpdesk cases take?
« Reply #1 on: September 07, 2010, 07:12:17 pm »
Hi,
I just processed your case, sorry for the slight latency. 
ex-Arturian

rob99

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: how long do helpdesk cases take?
« Reply #2 on: September 10, 2010, 11:12:33 am »
Can I get an update on my case, please.

Antoine

  • Hero Member
  • *****
  • Posts: 1.052
  • Karma: 36
Re: how long do helpdesk cases take?
« Reply #3 on: September 10, 2010, 12:20:14 pm »
Case processed.
ex-Arturian

chrisjadescorpion

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: how long do helpdesk cases take?
« Reply #4 on: September 17, 2010, 02:36:58 am »
how long does it take normally?
been waiting, and i cant use my sofyware on my new setup.

 

Carbonate design by Bloc
SMF 2.0.8 | SMF © 2014, Simple Machines