cant get authorization code

[funkman]

h,i have just bought 10 year suite,when i register the instruments,a few of them didnt return a authorization code.
when i clicked register,and submit,it came back registered sucessfully,but no auth code.
it happened with ,brass,jupiter,prophet v,nd miniMg.
the others i got a auth code.
anyone know why,or wot i can do here.i have sent a mail to tech support,but prob will take until nex week for reply.

[John_Greythorne]

There must be a glitch in their registration process at the moment.  I'm in the same boat and a little cheesed off that I've had no response at all from Arturia Tech Support.  I have just purchased it, can't use it and don't have long before I'll send it back for a refund.

They really have to work on their communication.

[Antoine]

Depending on when your pack was released, there is a strong possibility for the licenses to be already hosted on your USB-eLicenser hardware dongle. 
Just plug your dongle, launch the eLicenser Control Center, and drop an eye into. Sometimes an eLC update is worth to be done.
If still any fail, please forward me your case number via private mail.

[John_Greythorne]

Antoine, you are the man!  Many thanks for sorting me out.  And Antonio too.