I'm the proud owner of the Ten Years Suite; while pretty much everything worked out of the box, as expected, the registration process did not go as smoothly:
At first I got a PHP error after I filled in my personal information to sign up to the Arturia community; since I did not get a confirmation email, I tried creating the account a second time, but I got back a message stating the email address was already in use.
"Fine", I thought, "so the user account has been created after all". And indeed I am able to log on with my email address and the password I chose.
Unfortunately there still seems to be something quite broken with the "My account" page and, what's worse, with the actual product registration, namely:
1) "My profile" is empty, I can try and modify my personal details entering them from scratch the same way I did when I signed up, but when I submit the changes nothing happens, that is, my personal details stay blank. Oddly enough the information for the "More about me" part _did_ apparently get saved succesfully...with the exception of my birthdate which also shows up blank.
2) Scrolling at the bottom of the page I see a registered instance of Minimoog V listed: I did not add that, the serial number does not even match any on the registration card I got with the Suite, and I can't remove it.
3) I have been tried to proceed with the registration since yesterday evening, whenever I enter a new product to add (started with Moog Modular V2) it shows the serial number, the product name, the email address, however, is blank. I _did_ get the message with the activation code but, right above that, it said it was unable to send the confirmation email, so I had to save the registration information to a textfile instead.
4) Even if so far I have (apparently) been able to register Moog Modular V2, still nothing shows up in the list of "My Registered Products" besides the weird unremovable instance of Minimoog V as detailed above. In all honesty I'm not confident enough to go on with the remaining registrations until I am sure everything's okay with my personal account.
Screenshot of the glitched "My account" page:http://img11.imageshack.us/img11/3025/regform.gif
Thanks in advance for your help,