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Author Topic: Can't Register 10 Year Suite  (Read 1168 times)

fuadhd

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Can't Register 10 Year Suite
« on: January 18, 2010, 03:23:47 pm »
Hi,

I bought the 10 year suite about 2 months back, and i can't add it to my account.

After the confirmation page, i'm stuck at this link.

http://anakin.agentspace.com:8080/arturia/RegisterPlugin_newbase_v2.jsp

I emailed tech support 2 times already, but i got an automated response

with no solution to my problem.

i hope this message would get to somebody who can help me.

,Fuad

Antoine

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Re: Can't Register 10 Year Suite
« Reply #1 on: January 18, 2010, 05:04:30 pm »
Hi Fuad,

I could not retrieve any inquiry from you (based on your email address) at the Tech
Support desk.
If you have a case number, please PM it back to me.
ex-Arturian

fuadhd

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Re: Can't Register 10 Year Suite
« Reply #2 on: January 19, 2010, 08:03:22 am »
hi,

Thanks for the quick response.

The case was actually submitted by the tech support guy

of Mediacast (Dubai Arturia Reseller).

The case number is 82119.

Hope to hear from you soon.

,Fuad

fuadhd

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Re: Can't Register 10 Year Suite
« Reply #3 on: January 24, 2010, 01:39:25 pm »
Hi Antoine,

I sent you a PM yesterday.

Any developments?

.Fuad

Antoine

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Re: Can't Register 10 Year Suite
« Reply #4 on: January 29, 2010, 03:28:32 pm »
Yep Fuad, my colleague Antonio currently is processing your case, you should have some news quickly, if not already.  :)
ex-Arturian

fuadhd

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Re: Can't Register 10 Year Suite
« Reply #5 on: February 25, 2010, 11:39:40 am »
I give up!!!!!!!

I'm returning this to Mediacast today!

I've waited long enough!



 

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