Talk about an awful initial experience with the website...
I just registered on this site so I could register my synths, and when I confirmed my product and serial number, the site took me to a page which is apparently broken - I just
got a "Firefox can't establish a connection to the server at anakin.agentspace.com:8080." error. The URL was http://anakin.agentspace.com:8080/arturia/RegisterPlugin_newbase_v2.jsp
So I then filled in the contact form after checking that nothing similar appeared in the knowledge base or forum. Since my processor speed etc. weren't relevant to my problem I didn't fill those in. On submitting my message I just got a small error message saying "details missing" or some such (with no message about which details in particular were missing), and a "back" link. And on clicking the "back" link, it took me back to the contact form, but with all the values wiped, including my detailed message.
I'm going to try to use the contact form again, so don't consider this a request for help - just a grumble about a terrible initial experience with the site! Am I really unlucky today or is the site just not very slick?