I'm new here and I am posting this because it's been 8 days since I last got a reply from Arturia Support and more since I created my support ticket. How long do you guys wait to have a hardware defect changed? I created this account so I can hopefully talk to someone who can help me with this. I was told it was a "simple" process but, of course, it isn't.
Can you guys give me some help with what I should do?