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Author Topic: arturia server stops responding during registration- every time  (Read 2005 times)

thomasb93

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arturia server stops responding during registration- every time
« on: February 18, 2014, 04:16:56 pm »
as a result I can't get the activation code for the product I purchased. I entered the serial no. and unlock code and hit the "submit" button. At this point the arturia server stops responding. This happens every time no matter what computer I use to access the arturia website. Are there any other arturia servers that may be functional. I live within a few hours from the arturia office in california so I assumed the servers would function for this country. Any help would be appreciated. I'd hate to have to return it.

Dav1d

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Re: arturia server stops responding during registration- every time
« Reply #1 on: March 21, 2014, 03:22:11 pm »
Not sure, but please confirm you have been responded.

lucaleonori

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Re: arturia server stops responding during registration- every time
« Reply #2 on: March 22, 2014, 03:14:41 pm »
I'm new user, I purchased Arturia V-Collection 3.0 with a Steinberg's Coupon on Thuersday and until now I haven't received any mail from you with the codes.

I have the receipt from Paypal. What should I do?

Dav1d

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Re: arturia server stops responding during registration- every time
« Reply #3 on: March 24, 2014, 09:09:23 am »
I've send PM you the mail you were supposed to receive.
Let me know

 

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