So I send in a request for help with my 61 Analog Experience The Laboratory. The device works as a standalone synth, but it doesn't send a midi signal, so I can't use it in my DAW. OPen the systray, look at the midi icon, press keys, no lights com on at all.
So I get a note back with a link to Fogbugz, and the link doesn't work. So I try going directly to fogbugz and entering my case tracking ticket #, and it doesn't recognize the number. How on earth do you finally get help in this place?