Love the new Keylab 61 but getting it to work has been a chore. I had already purchased Arturia V Collection and installed it. When I purchased the Keylab, NONE of the registration prompts came up. Nonetheless, I proceeded with installation and it seemed to be working with the standalone software EXCEPT for Spark Vintage AND Oberheim SEM.
Then, in Logic, the Keylab works, but I can't get the MidiControl Center to sense the keyboard. Why is it not sensing the connection? It cannot "find" the Keylab though the Keylab is connected and worked. Also, when I push the drum pads nothing happens, save perhaps some Logic errors and crashes.
I am not great at configuring these controllers and hoped for a simple "plug and play" solution. There are few online resources as well. Can someone help me please? Else, should I be looking elsewhere such as Novation?
Lastly, does Arturia have any phone support?
Thanks in advance.