September 01, 2015, 06:13:50 am
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Author Topic: KEYLAB 49 Fader/Pot Problems. What is the deal with Arturia QA?  (Read 122 times)

brandonpturner

  • Apprentice
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  • Posts: 8
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This is the second Arturia product I have purchased and the second Arturia product that has failed to perform.

Issues so far:

1. Param & Value Pots. The values for these change erratically between 61 and 67. 61, 65, 62, 67, .... 63... I just don't get it.
2. F4. This is a bigger issue. The F4 fader is completely useless. If I push it against the left side of the track, it jumps to the top, if I let go, it jumps back down to the bottom. I am not able to use it to control anything in between.

I just ran the firmware update to 1.33 in an attempt to resolve. So such luck. Come on you guys. These products are so beautiful. I am on the waiting list for a Beatstep Pro. Do I really need to give up on Arturia all together? What's the deal?!

- Brandon  :-[

 

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