Ben, back in April 2014 you acknowledged this as a bug and still we are not seeing any real movement on this.
Please checkout some of the posts, this problem is actually hurting your sales. People are not buying into your ecosystem because they can't trust you. Surely a bit of time and effort on this is worth it to help pick up sales of your larger instruments and help restore faith in you?
I'm not going to get a Matrixbrute, but I really want to get a beatstep pro, make this happen and you might just get a sale!
Actually, on second thoughts, no. Don't fix it. Leave the microbrute broken, don't be a company I want to buy more stuff from. My eurorack system is growing nicely and Behringer have something rather special coming up. I think that's a better way to spend my money :-)
Thanks! I promise I won't bother you again.