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Author Topic: Preset Scroll still doesn't work  (Read 11127 times)

jmcecil

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Preset Scroll still doesn't work
« on: November 01, 2013, 11:31:58 pm »
Updated Keylab 61 to 1.29, but the preset selector still only  scrolls down the list whichever way you turn the knob.  Is this ever going to be fixed?  It is completely unusable live. 

Don't even get me started on the MIDI program change.
cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

edpdx

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Re: Preset Scroll still doesn't work
« Reply #1 on: November 02, 2013, 02:37:36 am »

  Hi jm,


  Here is an option!

  http://www.arturia.com/evolution/smf/index.php?topic=14254.0

  Please help us spread the word!

  edpdx
  http://macjams.com/artist/edpdx

Thomas@Arturia

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Re: Preset Scroll still doesn't work
« Reply #2 on: November 06, 2013, 09:05:41 am »
First, please make sure you installed the Analog Lab latest updated (1.0.5).

Second,
open KeyLab Midi Control Center and check that the Preset encoder is configured in "Relative Control" mode.
(seems to be in "Control" mode)
See attached screenshot.

jmcecil

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Re: Preset Scroll still doesn't work
« Reply #3 on: November 06, 2013, 12:36:58 pm »
First, please make sure you installed the Analog Lab latest updated (1.0.5).

Second,
open KeyLab Midi Control Center and check that the Preset encoder is configured in "Relative Control" mode.
(seems to be in "Control" mode)
See attached screenshot.

Yes, I'm on 1.05

and it doesn't work regardless of the setting or relative or absolute.
« Last Edit: November 06, 2013, 11:43:12 pm by jmcecil »
cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

ben arturia

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Re: Preset Scroll still doesn't work
« Reply #4 on: November 07, 2013, 02:23:31 pm »
Hi,
No problem for me with AL 1.0.5 and firmware 1.29 on keylab 61.
What's your OS ?
.......testing.......

jmcecil

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Re: Preset Scroll still doesn't work
« Reply #5 on: November 07, 2013, 04:04:36 pm »
Hi,
No problem for me with AL 1.0.5 and firmware 1.29 on keylab 61.
What's your OS ?

Signature has all that, but Win8 x64.
cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

Adrien

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Re: Preset Scroll still doesn't work
« Reply #6 on: November 07, 2013, 04:30:52 pm »
Hello

Just FYI the MIDI program change is in the 1.1, coming soon.

best
Adrien Courdavault
DSP & Software engineer
Arturia

jmcecil

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Re: Preset Scroll still doesn't work
« Reply #7 on: November 07, 2013, 11:30:43 pm »
Hello

Just FYI the MIDI program change is in the 1.1, coming soon.

best

nice, does it fix the encoders?
cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

Adrien

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Re: Preset Scroll still doesn't work
« Reply #8 on: November 08, 2013, 09:54:32 pm »
hi

About the scroll issue I dont know we are checking it but this is not reproduced on any of our mqchines yet.
I m sorry. there might be something special about your setup : DAW + keylab settings that make this happen.

best
Adrien Courdavault
DSP & Software engineer
Arturia

jmcecil

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Re: Preset Scroll still doesn't work
« Reply #9 on: November 08, 2013, 10:49:49 pm »
hi

About the scroll issue I dont know we are checking it but this is not reproduced on any of our mqchines yet.
I m sorry. there might be something special about your setup : DAW + keylab settings that make this happen.

best
I posted a youtube showing the problem.  It looks like it is an Analog Lab issue. The encoder seems to be sending the correct value.  Notice the values both ascend and descend by 1, but the preset list always goes in 1 direction.

Relative mode doesn't work at all.  I can do another video showing you the values being sent correctly for that if you want.

http://www.youtube.com/watch?v=ommPt5fRjag&feature=share&list=UUpQ_AkklzcpkFycI8N9dVIg

EDIT: hmmm ... that didn't come out clear.  Not sure why.  The value column for 114 in the MIDI monitor on the right goes up as I turn 1 direction, and down when I turn in the other, however  Analog lab just continues on in the same direction.  This happens on multiple controls.
« Last Edit: November 08, 2013, 10:58:19 pm by jmcecil »
cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

Adrien

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Re: Preset Scroll still doesn't work
« Reply #10 on: November 09, 2013, 03:04:17 pm »
Hello

Thank you a lot for all these details.
Our office is closed until next tuesday, but I will forward the info so Ben and the development team can look at it with these additional infos.

best
Adrien Courdavault
DSP & Software engineer
Arturia

ben arturia

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Re: Preset Scroll still doesn't work
« Reply #11 on: November 12, 2013, 04:08:29 pm »
Hi,

Try to change mode of the preset encoder directly on your keylab.
1/move preset knob
2/tap edit
3/with preset knob select relative control then push preset knob to validate
4/tap CC number
5/with preset knob select 114 then push preset knob to validate
6/tap edit again

« Last Edit: November 12, 2013, 04:16:23 pm by ben arturia »
.......testing.......

jmcecil

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Re: Preset Scroll still doesn't work
« Reply #12 on: November 12, 2013, 04:20:07 pm »
That's how I do it ... I'm not sure what that is supposed to accomplish as the knob doesn't work controlling presets in either mode.  And, in both modes it looks like Analog Lab is getting correct values.

Hi,

Try to change mode of the preset encoder directly on your keylab.
1/move preset knob
2/tap edit
3/with preset knob select relative control then push preset knob to validate
4/tap CC number
5/with preset knob select 114 then push preset knob to validate
6/tap edit again


cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

jmcecil

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Re: Preset Scroll still doesn't work
« Reply #13 on: November 16, 2013, 07:13:04 pm »
So, it's been a week.  Can I get a comment on the problem please?  Analog Lab is getting what look to me like correct messages, but it doesn't respond properly.  Is that the case?
cpu:i7 980x - RAM:12gb -  OS:Win8x64 - Interface:Lynx Aurora, Komplete Audio 6 -  MIDI:Midisport 4x4, Quadra Thru -
Host: Cubase 6.5/7 x64 | Reaper 4.5 x64 |Wavelab 8 x64 - Arturia Stuff: V Collection | Spark | Keylab 61

rbocquier

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Re: Preset Scroll still doesn't work
« Reply #14 on: November 18, 2013, 09:15:19 am »
Hello jmcecil,

To diagnose the problem properly, we need  to know what messages are actually sent by your keyboard unit, but I am afraid we can't read it from your video.
Please sent us some messages when turning the Preset knob clock-wise and some messages when turning counter clock-wise
Thanks forward
Robert
Arturia team

 

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