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Author Topic: Sending in my Keylab 61 for repair  (Read 69 times)

Karlmate

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Sending in my Keylab 61 for repair
« on: February 12, 2015, 08:33:49 am »
This has probably been answered but i'm not sure where to find the answer.

I somehow managed to break the part on the keyboard which holds down the keys in place, so right now my c key second from the left is slightly raised compared to every other key. I was wondering how i would go about sending it in for repair or if arturia would swap it for a smaller one like the 49? Cheers!

flux302

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Re: Sending in my Keylab 61 for repair
« Reply #1 on: Today at 04:10:10 am »
I just had the same issue  though on C3 (second C from the far right) .... looked it up seems to be a common issue, apparently they use cheep plastic for the key bumpers. I was playing light chords when mine broke. no force involved :( hope Arturia treats us right... I just did a positive review on this keyboard. posted it 2 days ago!

 

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