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Author Topic: Inability to use upgrade voucher  (Read 426 times)

dom316

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Inability to use upgrade voucher
« on: July 01, 2013, 01:59:27 pm »
I had received my upgrade discount voucher for the lab (have the laboratory and 3 synths) - but when paying, paypal went down and voucher no longer valid (only 1 usage - not actually used). Have emailed sales (22/6) and have a case no 132555 - not heard anything since and worried that as promo ran out yesterday, I've lost out - any suggestions.

Dom

dom316

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Re: Inability to use upgrade voucher
« Reply #1 on: July 03, 2013, 12:29:39 pm »
Can now report that the good guy's at Arturia have sorted this out for me.
Thanks a lot Dennis.
Now getting to grips with the Lab!
Dom.

 

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