I care about the music that I make and the products I buy. I was just expecting a little bit more professionalism from what seems like a well established music company like Arturia.
I had never had these many problems regarding software by reputable company. I have bought Yamaha, Korg, Alessis, Roland and they pay attention to their customers and are quick for the most part to fix and reassure their customers about the issues at hand.
I recently highly recommended this product and will continue to so! Hopefully they are paying attention.