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Author Topic: [SOLVED] Standalone no longer works, it crashes  (Read 336 times)

artao

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[SOLVED] Standalone no longer works, it crashes
« on: April 04, 2016, 09:31:53 am »
Well, Analog Lab standalone worked fine a couple days ago. Today I tried to open it, and it keeps crashing. The VSTi works just fine however.
Here's the error text I'm getting:
Problem Event Name:   APPCRASH
  Application Name:   Analog Lab.exe
  Application Version:   1.2.4.126
  Application Timestamp:   5660fce9
  Fault Module Name:   Oberheim SEM V.dll
  Fault Module Version:   1.4.0.76
  Fault Module Timestamp:   56296fc8
  Exception Code:   c0000005
  Exception Offset:   001358e0
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

I note that the Fault Module is the Oberheim SEM. However, the standalone SEM is working just fine.
I tried rebooting my machine, to no avail.

System:
Win 7 Pro 64-bit, AMD FX-6300, GeForce GTX 560 Ti, 16 gigs RAM, Analog Lab is on SSD, using MiniLab as controller
any other needed info is easily provided
« Last Edit: April 13, 2016, 06:29:07 pm by artao »

Edouard_Arturia

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Re: Standalone no longer works, it crashes
« Reply #1 on: April 13, 2016, 09:24:05 am »
Hello.

First please try this procedure to remove the prefs files:

1) Depending on your operating system, navigate to this folder :

Windows ==> C:\ProgramData\Arturia\<product name>
(you might need to copy "C:\ProgramData\Arturia" in your Windows file explorer address bar to access this folder)

2) Once you are in the right folder, you will see few files with the ".prefs" extension. Delete all the ones you can find. It will reset your plug-in's preferences and may solve potential issues.

Also delete the .settings files in the same folder if available.

(Note that it does not actually harm your installation as they are files that are created at the first launch.)
--

If the issue persists, please try to uninstall & reinstall the plugin.

--

For further help, create a support ticket, or provide your ticket number by pm if you already created it.

Best Regards

Edouard
Edouard Arturia - HelpDesk

artao

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[SOLVED] Standalone no longer works, it crashes
« Reply #2 on: April 13, 2016, 06:28:51 pm »
YES!!!
Thank you, kind sir. That did it.  ;D

TinyVince

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Re: [SOLVED] Standalone no longer works, it crashes
« Reply #3 on: August 05, 2016, 05:49:11 pm »
Hallo

I´ve the same probs here on the same system.
In case i delete all these files before starting the analog lab, it works fine ´till the next time.
But then,the programm recreate anything wrong and crashs after a restart.
Is there a solution for this???
 
Thanks TinyVince

 

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