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Author Topic: website won't complete registration, server times out  (Read 430 times)

thomasb93

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website won't complete registration, server times out
« on: March 26, 2013, 11:13:50 pm »
Looking to register a product and I enter the serial and unlock code, the final page in the process comes up and when I hit "submit" nothing happens until eventually I get a message saying the server is not responding.

Rebecca@arturia

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Re: website won't complete registration, server times out
« Reply #1 on: April 17, 2013, 01:29:50 am »
Hello Thomas,

Have you solved this issue yet?
It could be due to a firewall you have installed or an issue with the browser.
My advise would be to disable any firewall you have while logging in.  And to try a different internet browser.

Regards,

Rebecca

 

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