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Author Topic: Second Hand Registration  (Read 668 times)

rinaisrad

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Second Hand Registration
« on: February 27, 2013, 12:03:13 am »
I purchased a Spark from someone who acquired it via storage liquidation. It came with all it's components, but it seems as though the original owner never removed it from their registered products on their account. I have the Serial number and unlock code, but I cannot register it. :(

Can anyone help?

stevism

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Re: Second Hand Registration
« Reply #1 on: February 27, 2013, 07:15:15 am »
you bought the controller, not the plug-in software, yes?

since the person who sold it to you is not the original user of the spark, there's no way of knowing that that guy isn't still using the software

you might be out of luck

Kevin

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Re: Second Hand Registration
« Reply #2 on: February 27, 2013, 09:32:24 am »
Hi,
please send an email to registration-inquiry@arturia.com.
Then give me your case number.

Kevin
Kevin
Soft Arturia

Dav1d

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Re: Second Hand Registration
« Reply #3 on: February 27, 2013, 09:48:37 am »
Please include a picture of the registration card  ;)

Dav1d

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Re: Second Hand Registration
« Reply #4 on: February 27, 2013, 03:42:03 pm »
I just sent you a mail.
 ;)

Enjoy

steveswisher

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Re: Second Hand Registration
« Reply #5 on: March 01, 2013, 07:14:43 pm »
I'm having the same issue. Case number 124425.

Rebecca@arturia

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Re: Second Hand Registration
« Reply #6 on: March 01, 2013, 09:21:59 pm »
Hello Stevewisher,

I just sent you an email!

Regards,

Rebecca


steveswisher

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Re: Second Hand Registration
« Reply #7 on: March 01, 2013, 11:06:27 pm »
Thank you for all your help!

 

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