December 21, 2014, 05:11:42 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: Arturia Controller Repair  (Read 111 times)

CreativeAudioJustin

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Arturia Controller Repair
« on: November 07, 2014, 11:47:31 pm »
Hi,

I have used the Laboratory Controller and V Collection software for a couple of years now with no issues and love them both. However, while on a keyboard stand, my Arturia controller was knocked over and the USB input has broken.

I have tried powering up the unit to use it with MIDI out but the unit will no longer power on. I need to know where/how to get it repaired.

Let me know, thanks!
- Justin Streck

CreativeAudioJustin

  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
NEED REPAIR
« Reply #1 on: December 17, 2014, 06:50:52 pm »
Hey Arturia (Antoine?) / Aurturia user base--

I really need to get this controller repaired. I am willing to ship to have it repaired.

Does anyone know of a place that is a certified Aurturia repair center etc.?

Please respond.
JS

stuart

  • Spark Moderator
  • Sr. Member
  • ******
  • Posts: 475
  • Karma: 16
Re: Arturia Controller Repair
« Reply #2 on: December 17, 2014, 08:08:01 pm »
Have you created a support ticket?
How far out of warranty is it? As inn are you comfortable taking the back off?

Antoine has long left Arturia, perhaps one of the guys will get in contact via this thread.

Thanks, Stuart
Mac, Pro Tools
Spark CDM, Minibrute, Analog Laboratory 61, Beatstep

 

Carbonate design by Bloc
SMF 2.0.8 | SMF © 2014, Simple Machines