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Author Topic: V3 upgrade will not accept code  (Read 1668 times)

jbflinnla

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V3 upgrade will not accept code
« on: December 19, 2012, 06:00:57 am »
I am trying to purchase the v3 upgrade with the discount code supplied to me in my user account area to no avail. I have copied and pasted the number as well as manually typed it. It keeps telling me "no reduction currently available, please see coupon restrictions".
« Last Edit: December 19, 2012, 06:16:56 am by jbflinnla »

Dav1d

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Re: V3 upgrade will not accept code
« Reply #1 on: December 19, 2012, 09:11:50 am »
There was a technical error with some coupons, but the situation is back to normal at this time, so you can try it again.

spaceagedevice

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Re: V3 upgrade will not accept code
« Reply #2 on: December 23, 2012, 03:10:40 am »
It's Dec. 22, and my coupon code is not redeeming for V3 collection.
 :'(

gabegarza1021

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Re: V3 upgrade will not accept code
« Reply #3 on: December 30, 2012, 01:29:47 am »
I tried my coupon as well but it's not working.

sebastian.mikolai

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Re: V3 upgrade will not accept code
« Reply #4 on: December 30, 2012, 12:57:33 pm »
same here. contacted support several times. they didn't really help. just told me to do, what i already tried like a hundred times. no reaction on the error messages i got:

*** No reduction currently available, please see the coupon restrictions***

two questions:
why send a coupon if it doesn't fit to me?
where are the restrictions?

simon194

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Re: V3 upgrade will not accept code
« Reply #5 on: December 31, 2012, 05:35:07 pm »
I haven't had this problem using my code but had an error accessing the Paypal website.
Once I got logged into Paypal there was no discount applied and I no longer have the code available  >:( and it's the last day of the offer.

gabegarza1021

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Re: V3 upgrade will not accept code
« Reply #6 on: December 31, 2012, 09:36:59 pm »
Anyone have any luck with this.
This sucks because I wanted to get it too.

c-note

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Re: V3 upgrade will not accept code
« Reply #7 on: January 04, 2013, 02:37:33 am »
I  too have not been able to cross grade. Put my first ticket (Case 120523) in 12/31/2012. My code still doesn't work. Oh, and I have had no response other than an automated "received your ticket" notification. Also - my error message says,    ***No reduction currently available, please see the coupon restrictions***  even the code is supposed to be good through 1/7/2013 BUT... if i change a letter in the discount code the error message says, "    Invalid Coupon Code"
« Last Edit: January 04, 2013, 02:56:37 am by c-note »

c-note

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Re: V3 upgrade will not accept code
« Reply #8 on: January 04, 2013, 07:03:56 am »
There was a technical error with some coupons, but the situation is back to normal at this time, so you can try it again.

This is not fixed David - been six days for me - are all 25 Arturia people on Holiday?

Dav1d

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Re: V3 upgrade will not accept code
« Reply #9 on: January 04, 2013, 09:03:00 am »
I have urgently transfer your ticket to our sales team, they will get back to you asap.

c-note

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Re: V3 upgrade will not accept code
« Reply #10 on: January 04, 2013, 06:27:22 pm »
I have urgently transfer your ticket to our sales team, they will get back to you asap.

Got a new code from sales and just purchased V-collection. Thanks for your help David!

Stan Collins

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Re: V3 upgrade will not accept code
« Reply #11 on: January 09, 2013, 12:25:58 pm »
I also couldnt get my code to work..Tried for a week over xmas..I gave up in the end which is a shame..

 

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