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Recent Posts

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41
Minimoog V / Re: early access, 2.6.0
« Last post by reddog on November 27, 2014, 07:25:07 am »
Thanks for your efforts, Adrien.
42
Minimoog V / Re: early access, 2.6.0
« Last post by Adrien on November 27, 2014, 07:19:08 am »
Hello


This is strange indeed,
I will be on this issue in 2H (at the office), although it looks strange, contact me via PM for further discussion.

Best
43
Oberheim SEM V Technical Issues / Re: So many issues with Oberheim and Live 9..
« Last post by Adrien on November 27, 2014, 07:14:08 am »
Hello

We are sorry about this

In fact we are busy delivering a lot of fixes to the whole collection. (wait a few days)

About your support tickets, All your tickets have been answered, If your problem are not fixed i'm sorry, just answer the email, or reopen the case.

I've checked your account you have two activations so it should work.

best
44
Oberheim SEM V Technical Issues / Re: Cannot install latest update on Mac.
« Last post by Adrien on November 27, 2014, 07:04:40 am »
Hello

Could you pleasesend us the log.

To see it, press Command + L when installing.

Also an update will soon be out that fixes yosemite issues related to elicenser installer.

Best
45
Minimoog V / Re: early access, 2.6.0
« Last post by reddog on November 27, 2014, 07:03:43 am »
Thanks for your quick response Adrien, but you misunderstand—I can log in at the Arturia web site, but when I try to log in using your new Arturia Software Center activation application I get a message that my email address or password is incorrect—the same email address and password that is correct on your web site.

The problem lies with your Arturia Software Center application.

This means when I try to activate the latest version of Mini V2, I fail to be able to activate it, because it automatically opens Arturia Software Center, which fails to recognise my email address and/or password.
46
Announcements / Re: Yosemite and the Vcoll3
« Last post by Adrien on November 27, 2014, 07:01:31 am »
Good news,

The VCollection4 will be out soon (http://forum.arturia.com/index.php?topic=83495.msg115557#msg115557) and it bring support for 10.10

:)
47
Minimoog V Technical Issues / Re: Vocal filter resets by itself
« Last post by Adrien on November 27, 2014, 06:48:54 am »
48
Minimoog V Technical Issues / Re: V collection nightmare
« Last post by Adrien on November 27, 2014, 06:48:09 am »
Hello

Could you please send us a session file of DP, with the version of Minimoog and CS used to reproduce it please.

thank you.

Best
49
Minimoog V / Re: early access, 2.6.0
« Last post by Adrien on November 27, 2014, 06:23:41 am »
Hello

The activation system is related to the website account, were your product are registered.
The advantage is that everything you have in your account should be directly on your computer, and you can activate on up to 5 machines.

If you can not access to your account on the website use the www.arturia.com/lostusername or www.arturia.com/password links (see  www.arturia.com/login)

If you don't have an accound create one  www.arturia.com/register.

the most important is that you can log in your account and have your products registered

@reddog, I sent you a PM for your account issues
50
Free Speech / Re: Arturia V Collection Preset Management Mac OSX
« Last post by Adrien on November 27, 2014, 06:18:52 am »
hello

indeed, we are sorry about that.

this will change very soon. ;)

Best
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