Arturia Forums

Harware Legacy versions => Analog Laboratory => Topic started by: CreativeAudioJustin on November 07, 2014, 11:20:31 pm

Title: Arturia Controller Repair
Post by: CreativeAudioJustin on November 07, 2014, 11:20:31 pm

Hi,

I have used the Laboratory Controller and V Collection software for a couple of years now with no issues and love them both. However, while on a keyboard stand, my Arturia controller was knocked over and the USB input has broken.

I have tried powering up the unit to use it with MIDI out but the unit will no longer power on. I need to know where/how to get it repaired.

Let me know, thanks!
- Justin Streck

Title: NEED REPAIR
Post by: CreativeAudioJustin on December 17, 2014, 06:23:52 pm

Hey Arturia (Antoine?) / Aurturia user base--

I really need to get this controller repaired. I am willing to ship to have it repaired.

Does anyone know of a place that is a certified Aurturia repair center etc.?

Please respond.
JS

Title: Re: Arturia Controller Repair
Post by: stuey on December 17, 2014, 07:41:01 pm

Have you created a support ticket?
How far out of warranty is it? As inn are you comfortable taking the back off?

Antoine has long left Arturia, perhaps one of the guys will get in contact via this thread.

Thanks, Stuart