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V Collection - Legacy versions => Oberheim SEM V => Oberheim SEM V Technical Issues => Topic started by: DohaK on August 06, 2014, 05:23:46 am

Title: Problem installing SEM 1.2 on Win x64 SP1
Post by: DohaK on August 06, 2014, 05:23:46 am
Hello
I get the "The program does not support the version of windows" error

I got windows 7 64bit SP1 all updates install
any ideas?
Title: Re: Problem installing SEM 1.2 on Win x64 SP1
Post by: MutantMutilator on August 12, 2014, 05:16:05 am
Also running Windows 7 64bit and getting the same error. I don't think I have SP1.

Can we get an official response about this?
Title: Re: Problem installing SEM 1.2 on Win x64 SP1
Post by: Jerome Arturia on August 12, 2014, 11:14:03 am
Hi,

The problem you're facing is probably linked to the OS version you're running; this problem occurs with not updated windows versions.

Please, make sure to have latest update of your OS first.

If still any issues, please contact technical-inquiry@arturia.com
Title: Re: Problem installing SEM 1.2 on Win x64 SP1
Post by: MutantMutilator on August 12, 2014, 09:38:55 pm
Yep, installing SP1 fixed it for me
Title: Re: Problem installing SEM 1.2 on Win x64 SP1
Post by: DohaK on September 04, 2014, 12:40:08 pm
Hello Jerome!

thanks for your fast answer
as stated in my original post already
I'm aware of the required update and i made sure the version is latest all possible updates installed before posting


as you suggested i have sent mail and now waiting for response