Arturia Forums

General => Website => Topic started by: classic on November 04, 2012, 07:39:02 pm

Title: No help since 3 weeks now:(
Post by: classic on November 04, 2012, 07:39:02 pm
 :( I have bought Analog Factory from its former owner.
Its serial was deleted on his account and I should received it.
After on week of waiting I opened a support case, with no answer.
I opend a few more cases to sales and other parts of the company.
So this is now 3 weeks gone and still I dont have my serial.
Do they receive messages or not:(

This are all the cases I opend.
Donīt understand this delay.
(http://imageshack.us/a/img826/3598/arturia.png)

May be they dont get my messages because I donīt have a serial number.
But..........

May be somebody here can help or has a contact to them:)

cheers
classic
Title: Re: No help since 3 weeks now:(
Post by: us_support on November 08, 2012, 09:35:12 pm
Hello Classic,

it seems that since you posted this you have a received a response.  Hopefully everything is working now?

Regards,

US Support