Arturia Forums
General => Website => Topic started by: analogfilter on March 27, 2014, 06:40:44 am
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Hello,
I have not received any download link or serial number for my purchase (V collection 3) .
My creditcard has been charged . Date of purchase : sunday 23th of march 18:40.
Greetings
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analogfilter: check your PM
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Hello.
Include me in the list of those that purchased the V Coll but did not receive the confirmation/ download instructions. (purchased date 3/22) Glad to know (somewhat) that others had the same problem and that it's being resolved. Thanks for the help.
Cheers
IWM
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bluezone8: check your PM
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Hello,
I also bought the V-Collection 3 on the 21th March and have still received no emails, any download link or serial number for my purchase (but I have the order ID). I paid via PayPal and the money has been deducted.
Cheers
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JurtP: check your PM
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Hello, I have the exact same problem with my purchase at 18th of March. And no replies to both my inquiries through the website so far, which I also find strange. I hope to receive news soon.
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HI,
I also bought the V Collection 3.0, having been informed of the reduced price offer by an e-mail from Steinberg. That was on 21st March. The product was paid for by bank card.
Could you please send me a download link and serial number as soon as convenient. I hope you will contact me.
Thank you, in anticipation.
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FrenchEP, Neil: check your PM.
Best,
Jerome
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Hi,
i've got the same problem. Bought the V-Colletion on March 21, got no email or serial.
Please help.
Thanks :)
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dwb: check your PM.
Best regards,
Jerome
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Same here, ordered V Collection yesterday, but no email with download links and license info. My order no is 94604. Also, I need an invoice or some other proof of purchase since I bought it for a company, can you do that?
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Hi baxyp,
Did you check your spam folder?
Can you PM me your email address where you want to receive your invoice please?
Best,
Jerome