Arturia Forums
General => Website => Topic started by: VolkerB on March 23, 2014, 01:52:17 am
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Hello
I bought the V-Collection 3 on the 19th March and have still received no emails with Activation codes or Serial numbers. I have emailed both sales and general support via the website but have received no reply there either.
I paid via Paypal and the money has been deducted. So I have paid money and received nothing. I can supply my order number if required.
Can someone please help me?
Thanks
Volker
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I've PM you the email
:)
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Same problem here - bought V-Collection 3 (on 23 March 2014) but no Serial Number or Activation Code received. Paid by Paypal. Called Arturia in France this morning spoke to someone who said I would have an email in 5 minutes - now 4 hours later and I've still received nothing. Have logged tech support request - no response. CAN SOMEONE HELP WITH THIS PLEASE!
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Same here bought it Saturday 22. Send an Email Yesterday to the support. No Response till now.
Thx
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Hi Zerodivide1976,
I've PM you the mail.
Best,
Jerome
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I received it.
Thx
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Same Problem here.
Bought on Saturday,
paid,
and received nothing.
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::) I registered an Account and entered the Registration Code.
But i accidendtly clicked the Site away with the Authorisationcode.
and now i don't find any Way to get back to it.
Regards
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Zerodivide1976, I PMed you your authorization code.
Best,
Jerôme
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Hi…. I'm new to the forum and I'm in the same situation. I placed my order via Paypal on saturday for the V Collection Steinberg promo and haven't received a email yet but the money has been deducted from paypal!
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Hello
Same problem here, Bought V-Collection 3 on Saturday paid by PayPal, yet not received any emails or activation details, also emailed support, again no response ???
Please Advise
Regards
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Hello, I've got the same problem. I bought the V-Collection 3 on Friday 21, paid via PayPal but I'm still waiting for an email. I sent a message in the Contact section, but I haven't received any answer.
Can you help me, please?
Regards.
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Hi basilio/blue_wave/musictron,
I PMed you your download information.
Best,
Jerome
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Hello all,
same problem here.
I bought V-Collection 3 on Sat, 22nd, payed via PayPal but did not receive anything yet. :'(
What can I do?
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All Received , Thank You :)
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I am in the same situation, paid the steinberg deal via paypal but haven´t recieved downloadlink nor any license code. This is the first time ever I feel cheated. It usually takes minutes not hours or days to get such vital info! I hope for a swift reply. (This is the steinberg deal bought through paypal)
regards
Torbjörn Paulsson
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wombat64: I've PMed you your download information
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wombat64: I've PMed you your download information
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ebbot60: I've PMed you your download information
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Well, I also bought the V Collection with Steinberg redeem code on march 20th.
Didn't received any download links so far...
Please, can you sent me the download links ?
THX
Erik
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erikvb: check your PM
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Hello
I bought the V-Collection 3 on the 25th March 2014 and have still received no emails with Activation codes or Serial numbers. I have emailed both sales and general support via the website but have received no reply there either.
I paid via Paypal and the money has been deducted. So I have paid money and received nothing. I can supply my order number if required.
Can someone please help me? :-[
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Bonjour
J'ai acheté le V-Collection MARDI 25 MAI , 2014 et n'ai toujours pas reçu d'e-mails avec les codes d'activation ou numéros de série. J'ai envoyé le message vers les "ventes et le soutien général" par l'intermédiaire du site Web, mais je n'ai reçu aucune réponse là non plus!
J'ai payé par Paypal et l'argent a été déduit. Donc j'ai versé de l'argent et rien reçu. >:(
Je peux fournir mon numéro de commande si nécessaire.
Quelqu'un peut m'aider s'il vous plaît?
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cyrus: check your PM
Best,
Jerome
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bought aturia spark 2 and no serial number or auth code ARGHHH !!
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wintersunproject: check your PM ;)
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I just bought the CS80v and didn't receive a serial number or activation code.
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noisemodule: check your pm.
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Same problem here.
I bought the V-collection yesterday, but didn't receive any codes.
I filed a tech support question - it says that it's been handled/closed, but I can't find anything anywhere (no codes in my account, no codes received via mail).
Please help.
Thank you very much.
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Hi Tessa,
Check your PM ;).
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I've bought a used Arturia 25 Analog Player. i have a registration card with serial number and unlock code.
I have typed these numbers in to the fields to acquire my activation code but it tells me that it is wrong. Could this be because someone else registered this unit before I had it?
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kqdream52 : Please open a ticket, this could be caused by a specific batch.
:)