Arturia Forums
General => Website => Topic started by: ranXeron on May 09, 2012, 10:04:24 pm
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Try to register my analog laboratoy but only get an server error:
"« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« Execution of a query to the database failed - Duplicate entry 'xxxxxxxxxxxx' for key 1 »
SQL: INSERT INTO arturia_licences (licencenumber,product_id,user_id) VALUES ('xxxxxxxxxxxxxxxx', 'x', 'xxxxxxx')
[Copy SQL to ClipBoard]
Parser timing
MySQL: 0.0058 s (32 Requests)
PHP: 0.1618 s
Total: 0.1676 s "
´
Also sent two email to support but didn´t get a confirmation mail .....
WTF? Somebody hacked their servers??
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The exact same thing here. :'(
I bought my analog laboratory today and when trying to make the online registration I get the same message:
« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« Execution of a query to the database failed - Duplicate entry '4294967295' for key 1 »
SQL: INSERT INTO arturia_licences (licencenumber,product_id,user_id) VALUES ('0734400128042616', '7', '56587')
[Copy SQL to ClipBoard]
Parser timing
MySQL: 0.0069 s (32 Requests)
PHP: 0.1512 s
Total: 0.1580 s
and i've also sent the emails but i didn't get the confirmation email...
Please do something about this...
Regards
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Please try again. This error has been fixed.
Thanks for reporting.
Sorry for the inconvenience.
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PERFECT! THANK YOU!
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Just registered - Solved!
Thank You
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Hi.
I logged into my Arturia account today and I saw a special offer to upgrade to Spark 2 for 69EU. I copied the coupon code and proceeded to make the purchase. I checked out with PayPal and noticed I didn't have enough in my account so I backed out and converted some dollars to my balance so I didn't have to use my bank account. I went through the process again but this time pasting the coupon code, the system told me it can only be used one time. I haven't used it at all and not it has disappeared from my offers section of my account - can you help me get it back to purchase it?
Can anyone from Arturia help me get my offer back so I can get it!?
Regards,
Alan.
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Hi Alan,
Check your PM ;)
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Hey Guys/Gals,
Anyone having this problem, I get the massage "Internet Explorer cannot display the webpage" when I try to download Spark 2 update. Happens with FireFox also. It only happens with the Spark 2 update. All others download just fine, so I don't think the problem is in the browser.
Any suggestions?
Thanks -mike
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Hi,
I got this offer too, this morning, in my email, but when I tried to log in to my account I got the following message:
« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »
PHP error debug
Error: include(http://...@tiscali.co.uk&tech=2): failed to open stream: Connection refused
Error type/ Nr.: Warning - 2
File: /var/vhosts/www.arturia.com/htdocs/evolution/manager/includes/document.parser.class.inc.php(750) : eval()'d code
Line: 104
I've tried to log in or reregister several times but I just keep getting an error message as soon as I click on 'Login' or 'Register'. Strangely, I can log into the forum, but not my account. I'm blocked.
I wonder if someone could maybe help with this problem. Thanks.
Neil
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Receiving the following error message when trying to create my account for activation:
« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »
PHP error debug
Error: include(http://...@gmail.com&tech=2): failed to open stream: Connection refused
Error type/ Nr.: Warning - 2
File: /var/vhosts/www.arturia.com/htdocs/evolution/manager/includes/document.parser.class.inc.php(750) : eval()'d code
Line: 104
Parser timing
MySQL: 0.0442 s (38 Requests)
PHP: 0.0472 s
Total: 0.0914 s
________________________________________________
It seems that part of your website may just be down?...
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Is there currently a problem with the Arturia Website? I cannot login and get some kind of PHP error when I try to.
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This problem is under treatment, we apologize for the delay.
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This problem is under treatment, we apologize for the delay.
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I'm having the same issue. Which makes me unable to register my mini V...
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its back :(
MODx Parse Error
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Hi,
I'm having this exact problem, just bought the minilab with analog lab software and i get this message:
« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »
PHP error debug
Error: include(http://...@gmail.com&tech=2): failed to open stream: Connection refused
Error type/ Nr.: Warning - 2
File: /var/vhosts/www.arturia.com/htdocs/evolution/manager/includes/document.parser.class.inc.php(750) : eval()'d code
Line: 104
Parser timing
MySQL: 0.0353 s (38 Requests)
PHP: 0.0518 s
Total: 0.0872 s
Please somebody help me!
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I'm having the exact same problem :(
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I get the following error when I try to login with the account I just created:
« MODx Parse Error »
MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »
PHP error debug
Error: include(http://...@mac.com&tech=2): failed to open stream: Connection refused
Error type/ Nr.: Warning - 2
File: /var/vhosts/www.arturia.com/htdocs/evolution/manager/includes/document.parser.class.inc.php(750) : eval()'d code
Line: 104
Parser timing
MySQL: 0.0414 s (38 Requests)
PHP: 0.0443 s
Total: 0.0857 s
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Many thanks :)
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I am also experiencing this exact same problem after buying a minilab today
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We are currently working on this issue, all apologies for the inconvenience caused
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Is there a current update to the error message situation ?
Busting to try my new minlab which is staring at me :)
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This is back to normal
:)