Arturia Forums

Harware Legacy versions => Analog Laboratory => Analog Laboratory Technical Issues => Topic started by: Antoine on December 08, 2010, 02:56:21 pm

Title: Technical Issues
Post by: Antoine on December 08, 2010, 02:56:21 pm
Here you can post the potential issues experienced during installation or use of the Analog Laboratory. This board is *not* aimed to be a Technical Support service thread, but rather a user-oriented mutual assistance.
Title: Re: Technical Issues
Post by: majestic_sea on October 01, 2011, 09:34:44 am
Hi this may be a user forum but your tech staff has a obligation to the buying customers that buy your products which seems to have many technical issues that arturia must solve in order to make customers happy and to establish a strong customer base.  ::)
Title: Re: Technical Issues
Post by: Antoine on October 03, 2011, 10:16:45 am
Hi majestic_sea,
All technical support inquiries shall be done through your Arturia account (http://www.arturia.com/login). There are usually processed within hours, considering the timezone. We daily deal with dozens of users cases, and always find a solution for them at some point.
Hope this helps to make users (and not only customers) happy! :)