Arturia Forums
V Collection - Legacy versions => ARP2600 V => ARP2600 V Technical Issues => Topic started by: Alderige on June 10, 2010, 06:58:13 am
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Hello,
I recently bought the Arturia V Collection and I am having the most horrid time trying to get the updates from Arturia...basically all the V2s are failing with an error:
eLicenser Control - Error
when I try to register online to get some tech support assistance I get this error instead:
This license number (****************) is already recorded in our database.
If you think this message is an error, please refer to our technical support team.
Please Help!!!!!!!!!! :(
Using latest MacOs, latest elicenser and Logic Express 9
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In your Arturia Account, click the "Authorization Troubleshooting" button, then at the bootm of the page the "Activation Support Request", this will lead you to a simplified form where you will paste your synths serial numbers.
We'll then fix it all shortly.