Arturia Forums

Acoustic Instrument => Brass => Brass Users Community => Topic started by: jgnunez on September 04, 2009, 08:04:59 pm

Title: Thanks for tech support
Post by: jgnunez on September 04, 2009, 08:04:59 pm
Well, I don't know if Antoine is the only person working for Arturia (LOL) but seems to be the most involved with the forums and tech support.

They did finaly answered my questions and solved my problems. I always liked their software. Still think that the dongle thing is a hassle, however, I also understand their security concerns. Being in the industry I know that I would not like to have my many and long hours of work copied and sold by another person at a very low price with no benefit to me.

Don't like it (DONGLE) but understant it. And I think the company is really doing an effort (at least Antoine is) to get better at customer service.

Thanks for your help Antoine.
Title: Re: Thanks for tech support
Post by: Antoine on September 07, 2009, 05:04:59 pm
Thanks for your understanding, jgnunez.  :)