Arturia Forums

V Collection - Legacy versions => Prophet V => Prophet V Technical Issues => Topic started by: ROSWELL on October 12, 2013, 12:48:16 am

Title: Prophet V (and others) won't work on Pro Tools 11.
Post by: ROSWELL on October 12, 2013, 12:48:16 am

I can't seem to make my arturia software work. I used to run a protools 8 and everything worked, now I changed Mac and I upgraded to Protools 11 and I made every single update available at the website, including the AAX update. From all the 6 synthesizers (Mg Modular V, CS-80V, MiniMg V, ARP2600 V, Prophet V and Jupiter 8V), only Jupiter seems to work. The other ones load into the plug-ins folder in protools, they actually come up on the screen, but then they just freeze. Nothing works. Still, they will work as Stand-Alone instruments, but they won't on protools environment.

I updated the licenses, I think I did it all by the book, so what can I do to get this back and running?

Hope you can help me out!

Thank you and regards,

David

Title: Re: Prophet V (and others) won't work on Pro Tools 11.
Post by: natas on October 17, 2013, 06:53:24 am

Having exactly the same problem.  Been going back and forth with tech support, but it's going nowhere.   The plug-ins appear, but are completely unresponsive to mouse clicks.  They were also crashing my system constantly until I started making my sessions 24-bit instead of 32-bit.  I'm on a mac running 10.8.5.  Everything else on my system works fine.  Really hoping Arturia looks into this.

Title: Re: Prophet V (and others) won't work on Pro Tools 11.
Post by: Adrien on November 09, 2013, 03:26:38 pm

Hello

we will check this.

please give extended info on the versiosn you use.

best

Title: Re: Prophet V (and others) won't work on Pro Tools 11.
Post by: natas on November 25, 2013, 07:15:51 pm

I am running a mac, 2.8GHz i5, 12GB RAM, OS X 10.8.5.  I'm using Pro Tools 11.0.2.  The Arturia AAX plug-ins appear when inserted but their user interfaces are completely unresponsive.  If I run midi through them, I can hear the synths play, but nothing in the plug-in is clickable with a mouse.  I have the V Collection and a few other synths. 

The plug-ins are unusable for me in PT 11.  They were fine in PT 10.

Title: Re: Prophet V (and others) won't work on Pro Tools 11.
Post by: hatepop on November 27, 2013, 07:48:28 pm

I have this exact same problem with the SEM V and Spark VDM, but I'm using OSX 10.5.4 running PT.7.4

The SEM V won't run in standalone mode neither. Spark runs in standalone perfect, but not in pro tools. It's like the Instrument is just frozen and won't respond to the mouse.