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DRUMS => Spark => Spark Technical Issues => Topic started by: Sparkem on July 28, 2013, 01:04:16 am

Title: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7 FIXED!!!
Post by: Sparkem on July 28, 2013, 01:04:16 am
1.7 Plugin closes Cubase on either scan(first time) or upon load, sometimes(after a reinstall) it loads once but never again, whilst 1.7. was installed I tried running the 1.6.1 debug version, that also closed Cubase, had to uninstall and manually remove any trace then reinstalled 1.6.1 - it worked, so I tried reinstalling 1.7. It didn't work yet again, had to uninstall then reinstall 1.6.1, 1.6.1 is working, 1.7 is not,

I hope this gets fixed - the CPU is better with 1.7 but it is totally unstable for me.

PS when I test I open Cubase 7, run plugin, close then quit, rinse and repeat many times, 1.7 works once only after reinstall/sometimes not, then fails, fails, fails. :'(

1.6.1 works, works , works! >:( I want 1.7 to work!
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on July 28, 2013, 09:44:30 am
For your info with 1.7.

selecting only on install

Standalone
Library
32bit plugin
midi whatsy?

Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Toby@arturia on July 29, 2013, 09:44:14 am
I will look into this today,

best.
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on July 29, 2013, 05:28:20 pm
Cheers  ;)
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Toby@arturia on July 30, 2013, 03:40:47 pm
Hey,

just wondering, have you displayed spark's private midi port?

cheers,

Toby
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on July 30, 2013, 07:15:20 pm
I can use it properly with 1.6.1./Cubase 7 32it, record audio, send midi, receive midi from/to the Daw, I don't understand actually what you mean - it has been configured correctly already.

How do I display Spark Private Midi Port? What do you mean by this...?

PS I have had it (1.7.) working briefly once or twice, but only once per tried install max(if that - normally fails 100%), it does connect to the plugin.
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Toby@arturia on July 31, 2013, 10:16:01 am
Hey,
got to devices/device setup
under MIDI click MIDI port setup.

Set all ports concerning sparkLE to inactive
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: cyphersuit on August 04, 2013, 03:34:05 pm
Did that work for Sparkem?
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Kevin on August 12, 2013, 11:15:34 am
Hi,
are you on Windows or Mac?
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on August 12, 2013, 08:37:52 pm
Did that work for Sparkem?
Have not tested this yet!
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on August 12, 2013, 08:41:36 pm
Did that work for Sparkem?
Confused, this thread is about Cubase 32bit not loading, This has been put to Toby and he has said the team when back off holiday would look into it, Toby was getting crashes too on a similar set-up! Is this still being followed up?
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Kevin on August 13, 2013, 09:01:42 am
Hi,
sorry I did not see the reference to Windows on the thread title and wanted to make sure we was on the same system.
We are currently building a proper Win7 32 bit machine to be able to work on this issue.
More information soon.

Kevin
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on August 19, 2013, 10:28:13 pm
Hi,
sorry I did not see the reference to Windows on the thread title and wanted to make sure we was on the same system.
We are currently building a proper Win7 32 bit machine to be able to work on this issue.
More information soon.

Kevin

Tried again - still the same, back to 1.6.1

Also I noticed after a crash(Cubase has to close!) it was knocking out any other VST's sound after Cubase 7 reboot, only a reboot of my pc would fix this.

However 1.7 standalone works!!!

Why is Cubase not accepting Spark, maybe I should install another host demo(reaper etc) to check if it's a Cubase error.
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Kevin on August 20, 2013, 09:12:40 am
Hi,
when is it crashing exactly?
When Cubase is scanning VSTs or when you create a Spark instance?
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on August 26, 2013, 12:35:31 pm
Hi,
when is it crashing exactly?
When Cubase is scanning VSTs or when you create a Spark instance?

When I fist install it - it crashes Cubase 7 32bit on start up, the next time it will not crash on start up it will crash when creating a Spark instance  - I have just downloaded the latest 1.7.1 beta 2 build 160 so will try that now...

Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on August 27, 2013, 09:02:23 pm
This new 1.7.1 beta 2

1. crashes Cubase on Scan(during start-up)
2. next time cubase boots ignores the .dll and starts, then manually updating(Scanning) the VST plugins it crashes Cubase, "Cubase has to close!" message.

Why is it rejecting any 1.7.1.dll, 1.6.1 works still after a reinstall, never fails with 1.6.1. so something has changed in the code that it doesn't like.



Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Kevin on August 28, 2013, 08:43:35 am
Hi,
I agree with you but I do not know what it is.
The thing is that we are not able to reproduce the problem.
I will try again today.

Kevin
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on August 30, 2013, 07:28:13 pm
Hi,
I agree with you but I do not know what it is.
The thing is that we are not able to reproduce the problem.
I will try again today.

Kevin

Is their anything my system will log that would help, i.e. if you was to reproduce the problem - how would you know what caused it?
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on September 20, 2013, 08:49:39 pm
I am still on 1.6, I think I will be stuck on that until I get a new pc one day...

Has their been any progress with this - reproduced, anything - a new recent update to try?

Would you not consider setting up a skype link sometime to help me, so you can see the problem(and maybe help) as it happens? Feel free to pm me on this.

I don't mind 1.6. it is just the high CPU issue, is 1.7 any better on CPU?
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Sparkem on September 22, 2013, 04:53:22 pm
before I bought Spark - I bought Spark VDM, well 1.7.1 VDM crashes cubase 7 whilst scanning the vst too,

I am getting tired of this now... :'(
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7
Post by: Kevin on September 23, 2013, 08:39:18 am
Hi sparkem,
I will contact you in private to try to find a solution.

Kevin
Title: Re: Spark 1.7 plugin(and the last 2 prior Betas) closes Cubase 7 32bit W7 FIXED!!!
Post by: Sparkem on October 11, 2013, 06:41:28 pm
OK, I went right back to the start, returned my pc to factory setting(i.e. like new), Installed Spark 1.7.2 beta and it now works fine with Cubase 7 32bit, no crashes, no problems....*

* Apart from the CPU is still too high :P

Now got to reinstall everything else, and my new Arturia plugin bought from Audio Deluxe! ;)