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V Collection - Legacy versions => Oberheim SEM V => Oberheim SEM V Technical Issues => Topic started by: Krinor on May 07, 2013, 07:16:12 pm

Title: SEM v1.1.6 update process fails in Windows 7 [RESOLVED]
Post by: Krinor on May 07, 2013, 07:16:12 pm
Tried to update my SEM V but the updater won't run on my system (Windows 7) Surely it should be compatible with this version of Windows ?
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Adrien on May 16, 2013, 10:47:57 pm
Hi

what do you mean updater ?
are you talking about the installer ?
If yes it should.

NB if the installer is not compatible with your OS, it will clearly tell you so in a message box.

Best
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Krinor on May 16, 2013, 11:25:22 pm
Well that's exactely what it does:

"Error: This program does not support the version of Windows you are running"

I have downloaded the version for Windows 7 and am trying to install on a computer running Windows 7.

Any thoughts ?
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Adrien on May 21, 2013, 11:20:39 pm
Hi

this is strange, could you send a screenshot of the window opening when pressing [start key] + [pause]

Also, try to see if your windows is up to date.

Best
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Krinor on May 21, 2013, 11:28:14 pm
(http://i47.photobucket.com/albums/f191/krinor/SEMVError.jpg) (http://s47.photobucket.com/user/krinor/media/SEMVError.jpg.html)

I'll try to upgrade my Windows and see if that helps. Thanks.
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Adrien on May 21, 2013, 11:37:49 pm
HI

I m talking about the system information window

press the start button + pause
A window will open, could you send the screenshot

check the updates you should at leas have SP 1 installed I guess

Best

Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Krinor on May 21, 2013, 11:51:24 pm
This one ?

(http://i47.photobucket.com/albums/f191/krinor/Windowsedition.jpg) (http://s47.photobucket.com/user/krinor/media/Windowsedition.jpg.html)
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Krinor on May 21, 2013, 11:56:40 pm
Checked the update history. My Windows version is up to date.
Oh well. My SEM V is working fine. Maybe I should just give up on updating it.
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Adrien on May 22, 2013, 12:51:12 am
Hi

I think you have to update, your OS, see here (http://www.google.fr/imgres?um=1&sa=N&hl=en&biw=1241&bih=562&tbm=isch&tbnid=SiOjvEcwInGN3M:&imgrefurl=http://www.wegotserved.com/2010/07/12/windows-7-windows-server-2008-r2-service-pack-1-sp1-beta/&docid=V_t0U1McMjNDhM&imgurl=http://www.wegotserved.com/wp-content/uploads/2010/07/Windows_7_Service_Pack_1.png&w=1440&h=860&ei=AQCcUdjAEsar7Aa2iYCQDw&zoom=1&iact=hc&vpx=4&vpy=209&dur=592&hovh=173&hovw=291&tx=159&ty=71&page=1&tbnh=136&tbnw=229&start=0&ndsp=18&ved=1t:429,r:0,s:0,i:84)

There is service pack 1 written.
Thiis means that the 1st major bugfix update of windows seven is installed.
(this is a pretty old update od windows, and fixes a lot of things, anyway, I recommend you to do it for your OS)

I hope it solves your issue with the installer

keep us up to date

thank you
Title: Re: SEM v1.1.6 update process fails in Windows 7
Post by: Krinor on May 22, 2013, 06:55:50 pm
Thank you! Updated to SP-1 and the rest went smoothly.  ;)