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DRUMS => Spark => Spark Technical Issues => Topic started by: vaikl on March 27, 2013, 09:21:25 pm

Title: With 1.6.1 older Live project crashes
Post by: vaikl on March 27, 2013, 09:21:25 pm
Had upgraded to 1.6.1 some hours ago, tried to open my actual project in Live 9.0.1 (no 9.0.2, because that crashes too :P) on OSX 10.7.5. Live crashes with Spark as the crashing VST plugin in Thread 0 (in crash report).

Reopened the project with the 1.6.1 VST plugin deinstalled, trying to load the 1.6.1 AU verson on the same old track - plug opens, scans for controller, finds it, loads last project ("The Hive" from factory), boom, crashes Live again. Reinstalled 1.6.1 VST version, loading project, putting VST on same old track, scanning for the controller - nothing, nada, no spinning wheel, Spark's just freezing.

Problem was solved by removing any Spark-related old tracks from the Live project and rebooting the controller between restarts of Live. But that can't be a reasonable workflow after a simple upgrade ??? ??? ???

Is this issue known by Arturia or should I open a ticket (I don't wanna reset any controllers 'cause I have to deliver)??

Title: Re: With 1.6.1 older Live project crashes
Post by: Hippojoe on March 28, 2013, 08:31:31 am
I have a similarly issue. but for me live 9 crashes when i start the Spark vst and Spark hardware is connected and On. I'm assuming it's bugs in this update. So i reverted/downgraded back to 1.5 and the vst starts with live no probs, hardware and all, so maybe try downloading one of the older updates i.e 1.5 and maybe this would work.. Hope they help you with your issue. Good Luck
Title: Re: With 1.6.1 older Live project crashes
Post by: vaikl on March 28, 2013, 09:50:32 am
Thanks Hippo, but after deleting the old tracks and using new tracks with a "fresh" plugin all seems to work ok now. Changing from VST to AU plugin or vice versa without rebooting the controller is a long existent bug which still isn't solved.

I didn't had the time to check other old projects, but will do that to verify if it could be an issue with Live 9 (upgraded from 8.3) too.
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on March 28, 2013, 11:10:12 am
Hi guys,
Thanks for reporting this, the issue has not been reported during the beta test.
And so far am am not able to reproduce it.
I will try to find out what is the problem.
If you have a Live project where this is happening, could you sent it to me so I might be able to reproduce it.

thx
Kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: mauronedj on March 28, 2013, 01:35:14 pm
On windows all work really well!
I can't reproduce it on Mac!
Are you working with 64bit live?
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on March 28, 2013, 02:10:11 pm
Ok,
I managed to reproduce the issue.
I don't know why I did not get it previously because I tested opening Live project saved with 1.5 (Mauro can confirm :)).
Anyway I might have a bugfix very soon.

Kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: vaikl on March 28, 2013, 02:43:42 pm
Thanks, Kevin!

If you want me to do, I could try to reproduce it with my older projects (all made/last saved with Live 8.3.4) for myself and send you either a project or a crash report (what will come first ;)). I just don't know when I could spend some time on it. I'll pm you my first Live crash log with the 1.6.1 update from yesterday.

@mauronedj: No, it's 32bit.
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on March 28, 2013, 02:52:49 pm
Hi Vaikl,
thanks for your help.
I think I have found what is the problem.
Would you be willing to try the new version once I will have it?

Kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: Terrym on March 28, 2013, 03:25:50 pm
Hi Vaikl,
thanks for your help.
I think I have found what is the problem.
Would you be willing to try the new version once I will have it?

Kevin

is there another rc kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: vaikl on March 28, 2013, 04:29:29 pm
Would you be willing to try the new version once I will have it?

Of course.

I've just found another old Live project which crashes during loading the 1.6.1 VST version and trying to connect to the controller. Will not modify it to use it for testing.

Cheers
Klaus
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on March 28, 2013, 04:35:20 pm
is there another rc kevin
1.6.1 is now released (http://www.arturia.com/evolution/en/products/spark/resources.html) so I have to make a 1.6.1.1 :(
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on March 28, 2013, 04:36:28 pm
Would you be willing to try the new version once I will have it?

Of course.

I've just found another old Live project which crashes during loading the 1.6.1 VST version and trying to connect to the controller. Will not modify it to use it for testing.

Cheers
Klaus


Thanks, I will give you the download link as soon as I have uploaded it.

Kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 01, 2013, 12:29:50 pm
i've a lot of crashes caused by the new spark 1.6.1 here on logic 9 too...
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 02, 2013, 09:00:48 am
Hi,
Klaus has confirmed that it resolves the problem.
I will upload a hotfix ASAP.

Kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 02, 2013, 02:08:49 pm
You can download the new version from here (http://www.arturia.com/downloads/spark/rc/1.6.1.1/rc1/).
It is still under testing that's why it is not publicly released.
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 03, 2013, 12:12:13 am
i have to downgrade to 1.5 - not possible to open some logic project anymore... could send u some crash reports if u like....
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 03, 2013, 08:18:41 am
Hi,
did you try 1.6.1.1 I posted on my previous post?
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 03, 2013, 07:24:58 pm
yep - i did..
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 04, 2013, 09:11:12 am
What was the result with 1.6.1.1?
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 04, 2013, 03:13:33 pm
still crashing... seems that its more or only happen with connected spark controller
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 04, 2013, 03:18:12 pm
So maybe the 1.6.1.1 was not correctly installed because that's what I have fixed between 1.6.1 and 1.6.1.1.
Can you double check?
Title: Re: With 1.6.1 older Live project crashes
Post by: nubflo on April 06, 2013, 03:55:34 am
1.6.1.1 fixed the issue for me. Thanks for getting this out quickly!!  8)



OSX 10.8.3
Ableton Live 8.4 (32-bit)
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 09, 2013, 01:29:14 am
still crashing in Logic...
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 09, 2013, 09:36:56 am
Is it crashing if the controller is not connected?
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 09, 2013, 11:55:23 am
not really... i think only with connected spark
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 09, 2013, 11:56:06 am
i've attached a crash log before
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 09, 2013, 02:32:22 pm
Unfortunately the crashlog does not help a lot.
I have uploaded a new build 1.6.1.1 (http://www.arturia.com/downloads/spark/rc/1.6.1.1/rc1/), if the crash only appears when the controller is connected, I think it should be solved in this version.

Can you give it a try?
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 10, 2013, 01:39:29 pm
the crash happened with your latest build...
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 10, 2013, 01:47:34 pm
Can you try without the controller connected?
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 11, 2013, 08:54:18 pm
without seems to b ok !
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 12, 2013, 09:05:26 am
hmmm, that's strange.
Because 1.6.1.1 is exactly solving this crash issue when controller is connected.
Can you check the version number in the about panel (click on the Spark logo at the middle of Spark center panel)?

Kevin
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 14, 2013, 05:21:42 pm
says:
1.6.1. Build 165 (rev: dd01016) 64bit
controller version: 1.1.2.2
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 15, 2013, 09:04:34 am
So it seems that the 1.6.1..1 has not been correctly installed.
Try deleting Spark.component, located in:
/Library/Audio/Plug-Ins/Components/

Then reinstall 1.6.1.1

btw: there is another RC available here (http://www.arturia.com/downloads/spark/rc/1.6.1.1/rc2/).

It includes the fix for this problem (http://www.arturia.com/evolution/smf/index.php?topic=12866.0).
Title: Re: With 1.6.1 older Live project crashes
Post by: koochey on April 15, 2013, 11:40:16 am
sorry - but with the april build it's still crashing in logic pro 9
seems like if i open an old project an then a new one it comes to the crash..
i can open old projects once and then save it new - think this is a workaround i can live with
Title: Re: With 1.6.1 older Live project crashes
Post by: Kevin on April 15, 2013, 11:49:25 am
So it's only happening when you load a project saved with 1.5 then open a new project?