Arturia Forums

V Collection - Legacy versions => Prophet V => Prophet V Technical Issues => Topic started by: davidmgage@yahoo.com on March 03, 2013, 07:12:23 pm

Title: SERIOUS issues with Prophet V
Post by: davidmgage@yahoo.com on March 03, 2013, 07:12:23 pm
Hello, yesterday I saw "the one" pack at the store when i was out buying new patch cables.

the price was really low, and i have been wanting to drop some cash here online on the Prophet V audio unit so i picked it up.

I did not do the demo activation, as i just wanted the prophet V audio unit.

sadly Logic tells me that prophet V is not compatible. If i try to enable this audio unit then this happens:

getting me up and running finding a way to refund my money or change my license to analog factory would be ok i guess (for some reason that one works! (the rest on "the one" pack do not).

OSX 10.7
Logic Pro 9.1.7

Process:         auvaltool [1348]
Path:            /usr/bin/auvaltool
Identifier:      auvaltool
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process:  Logic Pro [1164]

PlugIn Path:       /Library/Audio/Plug-Ins/Components/Prophet-V2.component/Contents/MacOS/Prophet-V2
PlugIn Identifier: com.arturia.prophetv2.au
PlugIn Version:    ??? (2.0)

Date/Time:       2013-03-03 12:31:14.522 -0600
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version:  9

Interval Since Last Report:          563236 sec
Crashes Since Last Report:           21
Per-App Crashes Since Last Report:   16
Anonymous UUID:                      00E6A92B-649B-4EF6-B93B-03DD3DFF5824

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000044

VM Regions Near 0x44:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /usr/bin/auvaltool
    VM_ALLOCATE            0000000000001000-0000000000073000 [  456K] ---/--- SM=NUL 
Title: Re: SERIOUS issues with Prophet V
Post by: davidmgage@yahoo.com on March 03, 2013, 07:13:12 pm

Application Specific Information:
objc[1348]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.arturia.prophetv2.au         0x00243585 0x240000 + 13701
1   com.arturia.prophetv2.au         0x002422d0 0x240000 + 8912
2   com.arturia.prophetv2.au         0x00243703 0x240000 + 14083
3   com.arturia.prophetv2.au         0x0024940c 0x240000 + 37900
4   com.arturia.prophetv2.au         0x00251a97 ProphetAUEntry + 165
5   com.apple.CoreServices.CarbonCore   0x9803f415 CallComponent + 223
6   com.apple.CoreServices.CarbonCore   0x9803f45e CallComponentDispatch + 29
7   com.apple.audio.toolbox.AudioToolbox   0x982e058a _AT_AudioUnitInitialize + 108
8   auvaltool                        0x00080353 0x73000 + 54099
9   auvaltool                        0x000808e2 0x73000 + 55522
10  auvaltool                        0x000821d4 0x73000 + 61908
11  auvaltool                        0x0007500c 0x73000 + 8204
12  auvaltool                        0x0007538b 0x73000 + 9099
13  auvaltool                        0x000740e1 0x73000 + 4321

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib           0x99e9690a kevent + 10
1   libdispatch.dylib                0x9b203e04 _dispatch_mgr_invoke + 969
2   libdispatch.dylib                0x9b202853 _dispatch_mgr_thread + 53

Thread 2:
0   libsystem_kernel.dylib           0x99e9602e __workq_kernreturn + 10
1   libsystem_c.dylib                0x944c8ccf _pthread_wqthread + 773
2   libsystem_c.dylib                0x944ca6fe start_wqthread + 30

Thread 3:
0   libsystem_kernel.dylib           0x99e9602e __workq_kernreturn + 10
1   libsystem_c.dylib                0x944c8ccf _pthread_wqthread + 773
2   libsystem_c.dylib                0x944ca6fe start_wqthread + 30

Thread 4:
0   libsystem_kernel.dylib           0x99e9602e __workq_kernreturn + 10
1   libsystem_c.dylib                0x944c8ccf _pthread_wqthread + 773
2   libsystem_c.dylib                0x944ca6fe start_wqthread + 30

Thread 5:
0   libsystem_kernel.dylib           0x99e9602e __workq_kernreturn + 10
1   libsystem_c.dylib                0x944c8ccf _pthread_wqthread + 773
2   libsystem_c.dylib                0x944ca6fe start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0x00243520  ecx: 0x00000000  edx: 0x68619230
  edi: 0x69a11600  esi: 0xffffffff  ebp: 0xc0071228  esp: 0xc0071200
   ss: 0x0000001f  efl: 0x00010282  eip: 0x00243585   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x00000044
Logical CPU: 1

Binary Images:
   0x73000 -    0x90fff  auvaltool (??? - ???) <353D826C-FEEF-38FF-990A-2C28E22C6385> /usr/bin/auvaltool
  0x240000 -   0x257fe7 +com.arturia.prophetv2.au (??? - 2.0) <75614416-BD79-8FCC-E00B-8ADA01767DBC> /Library/Audio/Plug-Ins/Components/Prophet-V2.component/Contents/MacOS/Prophet-V2
  0x2f2000 -   0x33effb  com.apple.audio.midi.CoreMIDI (1.8 - 42) <CBD34EBC-0FFD-34B4-B55A-BE1F61EF4BD8> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
  0x361000 -   0x3ddff6 +com.eLicenser.POSAccess-DLL (??? - 1.11.5.0) <51370C81-405A-2DE0-457A-8757CD2E00B7> /Library/Application Support/Syncrosoft/*/Synsoacc.bundle/Contents/MacOS/Synsoacc
  0x6aa000 -  0x169bff2 +Prophet-V2 (??? - 2.0) <6117EB95-689D-A72B-71EE-B2999668AF50> /Library/Audio/Plug-Ins/VST/Prophet-V2.vst/Contents/MacOS/Prophet-V2
0x8fe72000 - 0x8fea4aa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
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0x90ca6000 - 0x90ca7fff  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567>
Title: Re: SERIOUS issues with Prophet V
Post by: davidmgage@yahoo.com on March 03, 2013, 07:15:17 pm
/usr/lib/system/libsystem_blocks.dylib
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0x98dc6000 - 0x98dcaffd  IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234>
Title: Re: SERIOUS issues with Prophet V
Post by: davidmgage@yahoo.com on March 03, 2013, 07:16:16 pm
/System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x9a518000 - 0x9a558ff7  com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
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0x9a609000 - 0x9a60bffb  libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9a660000 - 0x9a676ffe  libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x9a677000 - 0x9a68bff7  com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x9a68c000 - 0x9a6cfffd  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
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0x9a6d1000 - 0x9a72effb  com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9a78a000 - 0x9aad0ff3  com.apple.HIToolbox (1.9 - ???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x9aad1000 - 0x9aae1ff7  libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
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0x9af5f000 - 0x9af63fff  com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9af64000 - 0x9b027fff  com.apple.CoreServices.OSServices (478.49 - 478.49) <5AF33605-C893-3F60-89CF-1BC9C0BC35AF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9b028000 - 0x9b032ff2  com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9b033000 - 0x9b046ff8  com.apple.MultitouchSupport.framework (231.4 - 231.4) <083F7787-4C3B-31DA-B5BB-1993D9A9723D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x9b047000 - 0x9b04eff9  libsystem_dnssd.dylib (??? - ???) <EBEAF723-84F8-3544-8FB2-31B7771B50D0> /usr/lib/system/libsystem_dnssd.dylib
0x9b051000 - 0x9b052fff  liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9b053000 - 0x9b0bbfff  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <B24814AB-CA77-3B9D-8FAB-58C9B4FD3A16> /usr/lib/libc++.1.dylib
0x9b101000 - 0x9b116ff7  com.apple.ImageCapture (7.1.0 - 7.1.0) <E5FCA336-7E47-343E-A82D-CCCA5BCD5929> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9b117000 - 0x9b178ffb  com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9b185000 - 0x9b1f9fff  com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x9b201000 - 0x9b20ffff  libdispatch.dylib (187.10.0 - compatibility 1.0.0) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9b210000 - 0x9b219fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x9b21a000 - 0x9b220ffd  com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x9b221000 - 0x9b223ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x9b224000 - 0x9b229ff7  libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x9b22a000 - 0x9b285ff3  com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x9b286000 - 0x9b369ff7  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
0x9b36a000 - 0x9bdffff6  com.apple.AppKit (6.7.5 - 1138.51) <B9D3DCA0-9765-354E-9730-75A45A97DDFD> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9be34000 - 0x9be3affb  com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x9be5e000 - 0x9be62ffa  libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
0x9be63000 - 0x9be6effe  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <4A7FCD28-9C09-3120-980A-BDF6EDFAAC62> /usr/lib/libbz2.1.0.dylib
0x9be7a000 - 0x9be81ffd  com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9c7b1000 - 0x9c7b3ff9  com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9c7b4000 - 0x9c816ffb  com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x9c883000 - 0x9c88effc  com.apple.NetAuth (1.0 - 3.0) <C07853C0-AF32-3633-9CEF-2480860C12C5> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9ca1d000 - 0x9cb15ff7  libFontParser.dylib (??? - ???) <71B33EB1-27F8-3C68-B940-FC61A3CFE275> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9cb16000 - 0x9cb17fff  com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9cb18000 - 0x9cb20ff3  libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9cb21000 - 0x9cdcefff  com.apple.JavaScriptCore (7534.57 - 7534.57.3) <5AE5C3B8-D807-356B-80D9-4D0A706A10D1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9cdcf000 - 0x9cf31ffb  com.apple.QuartzCore (1.7 - 270.5) <6D0EC7FC-11E5-35FB-A08A-3B438E89FBDB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 2546
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=165.5M resident=53.2M(32%) swapped_out_or_unallocated=112.2M(68%)
Writable regions: Total=73.0M written=7440K(10%) resident=8196K(11%) swapped_out=0K(0%) unallocated=65.0M(89%)
 
REGION TYPE                      VIRTUAL
===========                      =======
CG shared images                    160K
CoreServices                       2260K
MALLOC                             46.0M
MALLOC guard page                    48K
Memory tag=242                       12K
Memory tag=243                        4K
Memory tag=249                      192K
Stack                              66.5M
VM_ALLOCATE                        16.5M
__CI_BITMAP                          80K
__DATA                             10.4M
__DATA/__OBJC                       416K
__IMAGE                             528K
__IMPORT                             20K
__LINKEDIT                         44.4M
__OBJC                             1324K
__PAGEZERO                            4K
__TEXT                            121.0M
__UNICODE                           544K
mapped file                       119.8M
shared memory                       308K
shared pmap                        9620K
===========                      =======
TOTAL                             439.8M

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 4 GB, SMC 1.7f10
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM Riser A/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser A/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser B/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser B/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser B/DIMM 3, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x0562, 0x000000000000000000000000000000000000
Memory Module: DIMM Riser B/DIMM 4, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x0562, 0x000000000000000000000000000000000000
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1
Serial ATA Device: ST3500641AS  P, 500.11 GB
Serial ATA Device: ST3500641AS  P, 500.11 GB
Parallel ATA Device: SONY    DVD RW DW-D150A
USB Device: SES084D, 0x0e8d  (MediaTek Inc.), 0x1836, 0xfd200000 / 3
USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfd500000 / 2
USB Device: hub_device, 0x2001  (D-Link Corporation), 0xf103, 0xfd510000 / 4
USB Device: BCM2046B1, 0x0a5c  (Broadcom Corp.), 0x4500, 0x3d200000 / 2
USB Device: BCM92046DG-CL1ROM, 0x0a5c  (Broadcom Corp.), 0x2148, 0x3d230000 / 5
USB Device: composite_device, 0x0a5c  (Broadcom Corp.), 0x4503, 0x3d220000 / 4
USB Device: composite_device, 0x0a5c  (Broadcom Corp.), 0x4502, 0x3d210000 / 3
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: FIRESTUDIO_PROJECT, PreSonus, 400mbit_speed
FireWire Device: Vendor 0x1F2 Device 0x115800, 0x1F2, 400mbit_speed
FireWire Device: unknown_device, unknown_speed
Title: Re: SERIOUS issues with Prophet V
Post by: Adrien on March 14, 2013, 09:30:15 pm
Hi

this is a very long post :)
Did you contact the support (http://arturia.com/support) ?

BTW you have to do the activation to use the product in any format.
Try that first.


best