Arturia Forums
DRUMS => Spark => Spark Technical Issues => Topic started by: rinaisrad on February 26, 2013, 11:36:13 pm
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I purchased a Spark from someone who acquired it via storage liquidation. It came with all it's components, but it seems as though the original owner never removed it from their registered products on their account. I have the Serial number and unlock code, but I cannot register it. :(
Can anyone help?
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you bought the controller, not the plug-in software, yes?
since the person who sold it to you is not the original user of the spark, there's no way of knowing that that guy isn't still using the software
you might be out of luck
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Hi,
please send an email to registration-inquiry@arturia.com.
Then give me your case number.
Kevin
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Please include a picture of the registration card ;)
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I just sent you a mail.
;)
Enjoy
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I'm having the same issue. Case number 124425.
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Hello Stevewisher,
I just sent you an email!
Regards,
Rebecca
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Thank you for all your help!
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Hi Ive just got a second hand sparkle & i do not have the unlock code? Any help to get it registered legit would be great thanks!