Arturia Forums
DRUMS => Spark => Spark Users Community => Topic started by: radaget on January 24, 2013, 03:29:17 pm
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Hi there...I'm hoping someone can help me. I recently bought Spark off ebay and as it's second hand, it has already been registered with the original owner. I've had it since before Christmas and sent a support request in on the 3rd January to register it in my name along with all my other Arturi VST's but noone is helping me. I still have 2 open tickets. I have a reply asking for a photo of the serial number / unlock code which I sent but then I've heard nothing again. It's SO frustrating. is anyone here able to help or nidge someone who can? I desperately want to use it and upgrade it to the new version, but I can't :(.
Thanks
Tim
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Hi Tim,
I'm sorry about that delay! Hopefully our tech desk has already helped you out! Can you send me your case number and I'll look into it immediately?
Rebecca
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I also have a "NEW" eBay purchase that is NOT allowing me to register my Spark.
Could I get some help Rebecca? I would be happy to start a case if you would like.
Matthew