Arturia Forums

General => Website => Topic started by: denismcd on January 03, 2013, 01:41:06 am

Title: How long until I receive download and registration?
Post by: denismcd on January 03, 2013, 01:41:06 am
I ordered the V3 upgrade four days ago and have received no confirmation email or registration information. I sent an email to support but have heard nothing. How long does it normally take to receive the product?

DM
Title: Re: How long until I receive download and registration?
Post by: denismcd on January 03, 2013, 05:06:39 pm
Still no response. I am preparing a complaint with the payment processor. I will wait a couple of days, but it should not take this long to receive an answer to a question.
Title: Re: How long until I receive download and registration?
Post by: Rebecca@arturia on January 03, 2013, 05:25:19 pm
Hi Denismcd,

I pm'd you!

Regards,

Rebecca

Title: Re: How long until I receive download and registration?
Post by: denismcd on January 03, 2013, 05:56:32 pm
Perfect. Thank you. I received an email from Registration Support with the information I need. I will let you know if there are any issues.

Cheers,
DM