Arturia Forums

DRUMS => Spark => Spark Users Community => Topic started by: dase on November 14, 2012, 07:35:04 pm

Title: Arturia screw me
Post by: dase on November 14, 2012, 07:35:04 pm
After i bought an Origin keyboard and a Spark, i realise Spark wasn't working
i got a message :"factory test not done"
talk with somebody at Arturia
Told me it's a knowned problem, to return the unit where i bought
That starts way too long ago
Now i can't exchange the machine and Arturia don't answer to my request!!!
What a nice way to be screw
Title: Re: Arturia screw me
Post by: Kevin on November 15, 2012, 08:56:43 am
Hi,
I am very sorry about the problem you are encountering.
Can you give me the support ticket number you have?

Kevin